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Customer Service Representative

1 month ago

Sydney, New South Wales, Australia Talent Web Full time

Customer Service Role

Talent Web is seeking a passionate entry-level customer service professional to join our team. As a customer service officer, you will be the first point of contact for our customers, providing support and assistance via phone, email, and live chat.

Key Responsibilities

  • Provide exceptional customer service and support
  • Take initiative to improve current processes and procedures
  • Work collaboratively with the wider team to achieve business objectives
  • Ability to work on a rotating roster, including evenings and weekends

Requirements

  • Excellent customer service skills
  • Highly driven and motivated individual
  • Ability to think outside the box and come up with innovative solutions
  • Can-do attitude and self-starter mentality

Perks and Benefits

  • Internal progression opportunities into other areas of the business
  • Hybrid work arrangement, allowing for flexibility and work-life balance
  • Mentorship and growth opportunities to help you succeed in your role