Expertise Leader
4 days ago
Claims Expertise Leader
About the Role- This specialist role is focused on managing a portfolio of complex claims, ensuring accuracy, efficiency and resilience.
- As a Claims Expertise Leader, you will apply technical expertise to deliver high-quality outcomes for customers, leveraging strong knowledge of insurance legislation.
- You will also have opportunities to mentor and contribute to team growth, shaping capability uplift.
- Manage complex claims with precision, collaborating with technical experts and business partners.
- Apply deep understanding of insurance frameworks, navigating arrangements with confidence.
- Engage effectively with claimants, legal representatives and stakeholders, providing empathetic support.
- Act as a mentor and escalation point, coaching consultants and driving capability across the team.
- Proven experience in claims consulting, preferably within life insurance.
- Strong analytical skills, combined with resilience and confidence in managing sensitive claims.
- Background in law or allied health is highly regarded, with a solid understanding of relevant legislation.
This role offers an exceptional opportunity to grow your career, develop expertise and make a meaningful impact in the industry.
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