Hino Truck Service Technician
2 weeks ago
Company Overview
CMI Hino Melbourne is a leading player in the global transportation industry, operating in over 90 countries and regions. They create area-specific transport solutions that cater to diverse needs. As a valued partner, Hino Australia has been a significant contributor to their success.
The role of Hino Truck Service Technician at CMI Hino Melbourne involves serving and repairing vehicles according to repair order instructions within the service department. The technician will be responsible for promoting customer satisfaction to the required dealer standards and overseeing the work of any assigned apprentice technicians.
Salary Information
We are offering a competitive salary ranging from $65,000 to $90,000 per annum, reflecting the skills and experience of the successful candidate.
Job Description
- Perform tasks as per repair order instructions
- Advise the workshop on additional work required
- Collaborate with the foreman
- Document all work performed, including cause and correction, and recommend any uncompleted tasks during service and repair
- Ensure customer vehicles are returned in the same condition, including cleanliness, seat adjustments, radio settings, Bluetooth, and mirror settings
- Supervise apprentice technicians assigned to you
- Operate tools and equipment safely, reporting safety issues, equipment defects, or malfunctions to management immediately
- Communicate with the parts department to obtain necessary parts
- Attend dealership and service department meetings and online training when requested
- Maintain a clean and organized workshop area and account for all dealership-owned tools at all times
Required Skills and Qualifications
- A Trade Certificate
- A valid driver's license equivalent to the role requirements (car, light duty, truck, and agriculture)
- Technical knowledge aligned with qualification specifications
- An excellent customer service focus, committed to delivering exceptional customer experiences across various channels
- Effective communication skills, adapting to different audience needs
- Strong attention to detail and written skills for clear communication
- Teamwork and collaboration, assisting colleagues as needed
- Time management and organization skills to meet objectives within given timelines and efficiently manage administrative tasks
Benefits
- This full-time position offers an attractive salary range of $65,000-$90,000 per year
- 3 Full-time positions available
Location
Campbellfield VIC 3061
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