Strategic Return to Work Lead
2 weeks ago
The Injury Management and Return to Work (RTW) Support team is a multidisciplinary unit responsible for enabling and supporting functions critical to delivering high-performing claims management services.
The team monitors and drives the integrity of medical information as it relates to claims received by Comcare.This includes management of Comcare's Clinical Panel, independent medical examinations and monitoring medical providers.The team also facilitates a network or community of practice for injury management advisors working on claims.The team focuses on RTW practice across Australian Public Service (APS) agencies and projects to improve performance and outcomes.
Overview of the Role
The Assistant Director, RTW Support leads a team responsible for driving standards of rehabilitation and RTW practice across Comcare and employers.The team implements projects of improvement to improve capability and RTW outcomes.The Assistant Director leads this work and collaborates across Comcare, our client agencies and with contracted service providers.
Primary Responsibilities
- Contribute to Comcare's purpose, Corporate Plan and claims management strategy and operating model.
- Drive rehabilitation and RTW practice across claims management operations in line with the claims management strategy including the achievement of claims management targets and contributing to successful completion of improvement projects.
- This includes monitoring claims management activities (especially RTW) and compliance with Comcare's rules and objectives.
- Lead Comcare's monitoring of RTW practice across APS agencies and implement projects to improve rehabilitation and RTW approaches and capability.
- Work across Comcare and our client agencies, to focus on the delivery of consistent rehabilitation and RTW, positive claim outcomes, sharing information and better practice, and resolving conflicts.
- Lead a small team in accordance with APS and Comcare requirements including human resource, financial management and procurement requirements.
- Develop and manage teams including working with teams to ensure appropriate resourcing.Connect and integrate rehabilitation and RTW with other functions of Comcare and across the APS including leading Comcare's representation and activities.
Required Skills and Qualifications
Mandatory:Tertiary qualifications in medical or allied health.Highly Desirable:Ability to be registered with the relevant medical or allied health professional association.Experience working in the rehabilitation industry or practical experience in rehabilitation and/or return to work.
Benefits
A challenging role that allows you to contribute to high-performing claims management services.A team-oriented environment with opportunities for collaboration and professional growth.
How to Apply
Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role.
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