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Donor Engagement Specialist

3 weeks ago

City Of Whitehorse, Australia beBeeFundraiser Full time $78,000 - $99,000
Donor Engagement Specialist

We are seeking a highly skilled Donor Engagement Specialist to develop and deliver engagement programs and fundraising campaigns that maximize the value of our organization.

  • The ideal candidate will be responsible for planning, coordinating, and implementing high-quality off-air fundraising campaigns to achieve engagement and income targets.
  • This role requires excellent project management skills to ensure campaigns are delivered on time, within budget, and with strong outcomes.
  • The Donor Engagement Specialist will collaborate with internal teams and external partners to create effective messaging and distribution strategies.
  • The position involves analyzing campaign results, reporting on key performance indicators (KPIs), and suggesting improvements.
  • The specialist will design and implement donor journeys reflecting different supporter lifecycle stages: Acquisition, retention, upgrade, reactivation.
  • The goal is to create personalized, timely, and meaningful communications to enhance supporter loyalty and giving.
  • This role also involves partnering with data and engagement teams to segment audiences and tailor activities.
  • The Donor Engagement Specialist will monitor engagement metrics and feedback to refine supporter journeys.
  • Additionally, this role requires leading projects independently and collaboratively, ensuring alignment across fundraising efforts.

To succeed in this role, you will need:

  • Alignment with our mission and values
  • Meticulous organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Collaborative, empathetic, and team-oriented mindset
  • Adaptability and ability to perform under pressure
  • Strong decision-making and prioritization skills