Customer Service Representative

4 weeks ago


Albany, Western Australia Telstra Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

As a Retail Sales Consultant, you will be the face of our brand, and your primary goal will be to understand our customers' needs and provide tailored solutions to meet their requirements.

Key Responsibilities
  • Provide exceptional customer service and sales experiences to our customers
  • Build strong relationships with customers to understand their needs and preferences
  • Develop and maintain a deep understanding of our products and services to provide informed solutions to customers
  • Meet and exceed sales targets and key performance indicators (KPIs)
  • Work collaboratively with the team to achieve sales and customer service goals
What We Offer

We offer a range of benefits and opportunities for growth and development, including:

  • Competitive salary and commission structure
  • Opportunities for career advancement and professional development
  • Continuous training and support to enhance your skills and knowledge
  • Exclusive discounts and offers across hundreds of brands and partners
  • A dynamic and supportive work environment
About Us

Telstra is a leading telecommunications company that is committed to building a connected future for all Australians. We are passionate about delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.

We are an inclusive and diverse organization that values and celebrates individual differences. We are committed to creating a workplace culture that is safe, respectful, and supportive of all employees.



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