Family Engagement Coordinator

5 days ago


Brisbane, Queensland, Australia beBeeFAMILY Full time $60,000 - $70,000
Family Engagement Specialist

About the Role:

We are seeking a skilled Family Experience Partner to join our team. As a key member of our family engagement team, you will be responsible for building strong relationships with families and services across QLD, NSW, and VIC.

Key Responsibilities:

• Manage the full enrolment experience, including system support, funding compliance, service tours, and helping families feel welcome.

• Handle data and reporting with warmth and care, becoming the reassuring voice on the line for enquiries, payments, and related questions.

• Develop meaningful, ongoing relationships with Service Managers and understand the unique needs of the communities you support.

Requirements:

• Whiz with systems and spreadsheets, with a passion for pulling insights from data.

• Calm, solutions-focused approach to customer service.

• Knowledge of CCS, ACCS, ISS, and Kindy funding (or ability to learn quickly).

• Confident in juggling admin, reporting, and relationship-building.

• Experience in the early learning sector.

Benefits:

• Opportunity to make a difference in the lives of families and children.

• Collaborative and supportive work environment.

• Ongoing training and professional development opportunities.

What We Offer:

A competitive salary and benefits package, as well as the opportunity to work in a dynamic and growing organization.



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