Strategic Customer Experience Manager
1 week ago
We are seeking a highly skilled and strategic professional to join our team as the General Manager Customers and Growth. This key senior executive role will play a critical part in shaping the future of our organisation and delivering exceptional customer experiences across the Goulburn Valley Region.
As a member of our Executive Leadership Team, you will be responsible for developing and implementing strategic priorities related to all customer service activities and functions across the organisation. You will lead strategies to understand customer requirements across all market segments and manage strategy for fostering and developing positive customer and community relationships.
This role will also include the delivery of key digital projects which will ultimately enhance customer experience. Your market insights will enable you to provide key guidance to the Executive and Board in relation to all existing value propositions as well as the design of new service propositions to support the organisation's strategic growth and sustainability objectives.
To be successful in this role, you will be a highly regarded and strategic professional, drawing on insights and intelligence garnered from your career journey to support and foster an exceptional customer culture organisation wide. A background in customer experience, project delivery, digital implementation or transformation is preferred paired with experience in the public sector or other customer-focused service delivery industries.
You will be strategic and future-focused, with exceptional stakeholder engagement, negotiation, staff leadership and interpersonal skills. If you are a motivated and results-driven professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Strategic Customer Growth Manager
2 days ago
Shepparton, Victoria, Australia Davidson Full timeAbout the RoleWe are seeking a highly regarded and strategic professional to join our team as the General Manager Customers and Growth. This key senior executive role reports to the Managing Director and plays a key role on the Executive Leadership Team.Key ResponsibilitiesDevelop and implement strategic priorities related to all customer service activities...
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Strategic Customer Growth Manager
7 days ago
Shepparton, Victoria, Australia Davidson Full timeAbout the RoleGoulburn Valley Water is a critical service delivery organisation centered in Shepparton in north central Victoria. As a key senior executive role, the General Manager Customers & Growth will play a key role in responding to current challenges and prepare the organisation for the future.Key ResponsibilitiesDevelop and implement strategic...
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Strategic Customer Growth Manager
5 days ago
Shepparton, Victoria, Australia Davidson Full timeAbout the RoleWe are seeking a highly regarded and strategic professional to join our team as the General Manager Customers and Growth. This key senior executive role reports to the Managing Director and plays a key role on the Executive Leadership Team.Key ResponsibilitiesDevelop and implement strategic priorities related to all customer service activities...
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Shepparton, Victoria, Australia Https:www.energyjobline.comsitemap Full timePosition OverviewAs a key member of the Executive Team, the General Manager Planning & Assets will play a critical role in shaping the organisation's vision and achieving its goals. The successful candidate will have a proven track record of developing and delivering infrastructure planning to support growth within a utility or other business subject to...
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Customer Experience Specialist
12 hours ago
Shepparton, Victoria, Australia Ampol Full timeAmpol is one of Australia's largest convenience retailers, dedicated to making life easier for our customers. With a presence on New Dookie Road, we're committed to delivering exceptional customer experiences that exceed expectations.The RoleAs a Customer Experience Specialist, you will play a key role in maintaining store presentation through effective...
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Hair and Beauty Retail Assistant
2 months ago
Shepparton, Victoria, Australia Australian Skin Clinics Full timeAbout the RoleAustralian Skin Clinics is seeking an experienced Retail Beauty Assistant to join our team every Saturday from 9am - 5pm. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences while being trained on the best hair-care brands to build your knowledge.Key ResponsibilitiesProvide exceptional...
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Hair and Beauty Retail Assistant
2 months ago
Shepparton, Victoria, Australia Australian Skin Clinics Full timeAbout the RoleAustralian Skin Clinics is seeking an experienced Hair and Beauty Retail Assistant to join our team every Saturday from 9am - 5pm. As a key member of our retail team, you will learn first-hand how to deliver exceptional customer experiences while being trained on the best hair-care brands to build your own knowledge.Key ResponsibilitiesProvide...
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Store Manager
3 weeks ago
Shepparton, Victoria, Australia Rivers Full timeAbout the RoleWe're seeking a highly motivated and experienced Store Manager to join our team at Rivers, one of Australia's largest fashion retailers. As a Store Manager, you will be responsible for driving sales, developing your team, and delivering an exceptional customer experience.Key ResponsibilitiesLead and manage a high-performing retail team to...
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Store Manager
2 weeks ago
Shepparton, Victoria, Australia Rivers Full timeAbout the RoleWe're seeking a highly motivated and experienced Store Manager to join our team at Rivers, one of Australia's largest fashion retailers. As a Store Manager, you will be responsible for driving sales, developing your team, and delivering an exceptional customer experience.Key ResponsibilitiesLead and manage a high-performing team to achieve...
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General Manager Planning and Assets
2 weeks ago
Shepparton, Victoria, Australia Davidson Full timeRole OverviewAs the General Manager Planning and Assets, you will play a critical leadership role in shaping the organisation to achieve its vision. You will be responsible for ensuring urban water and wastewater security through proactive and solutions-focused infrastructure planning, engineering, asset management, and capital investment.About Goulburn...
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Used Car Sales Manager
1 week ago
Shepparton, Victoria, Australia AUTOrecruit Full timeA dynamic opportunity has arisen for a seasoned sales professional to lead the Used Car Sales Department at a reputable, multi-franchise dealer in Victoria. Key Responsibilities:Strategic leadership of the Used Vehicle Sales Department, driving business growth and customer satisfaction. Developing and implementing sales strategies to achieve departmental...
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Used Car Sales Manager
2 months ago
Shepparton, Victoria, Australia AUTOrecruit Full timeJob Opportunity: Used Car Sales ManagerAbout the Role:We are seeking an experienced Used Car Sales Manager to join our team at AUTOrecruit. As a key member of our sales team, you will be responsible for leading the Used Vehicle Sales Department and driving business growth.Key Responsibilities:Department Leadership: Manage all aspects of the Used Vehicle...
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General Manager Planning and Assets
3 weeks ago
Shepparton, Victoria, Australia Davidson Full timeRole OverviewAs the General Manager Planning and Assets, you will play a critical role in shaping the organization's future. You will be responsible for ensuring urban water and wastewater security through proactive infrastructure planning, engineering, asset management, and capital investment.This involves developing long-term plans for water resources and...
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Customer Service Representative
3 weeks ago
Shepparton, Victoria, Australia Chandler Macleod Full timeCustomer Care Representative Job DescriptionChandler Macleod is seeking a highly organized and proactive Junior Customer Care Representative to join our esteemed client in the Shepparton Region.Key Responsibilities:Customer Communication & Relationship Management:Manage inbound customer calls, ensuring efficient inquiry resolution.Communicate with customers...
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Customer Service Representative
4 weeks ago
Shepparton, Victoria, Australia Chandler Macleod Full time{"Key Responsibilities": "Customer Communication & Relationship ManagementProvide exceptional customer service as the primary point of contact for inbound calls, ensuring efficient inquiry resolution.Manage communications regarding ETAs, freight, order status, and product inquiries with a friendly and professional approach.Effectively handle customer...
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Customer Service Representative
1 month ago
Shepparton, Victoria, Australia EG Australia Full timeAbout the RoleWe are seeking a skilled and enthusiastic individual to join our frontline Fuel team at our Shepparton store. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting products and deals, and maintaining a safe and efficient working environment.Key ResponsibilitiesProvide outstanding customer...
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Customer Service Representative
4 weeks ago
Shepparton, Victoria, Australia EG Australia Full timeAbout the RoleWe are seeking a skilled and enthusiastic individual to join our frontline Fuel team at our Shepparton store. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting products and deals, and maintaining a safe and efficient working environment.Key ResponsibilitiesProvide outstanding customer...
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Customer Service Representative
1 week ago
Shepparton, Victoria, Australia Chandler Macleod Full timeCustomer Service RepresentativeChandler Macleod is seeking a highly organized and proactive Junior Customer Care Representative to join our esteemed client in the Shepparton Region.Key Responsibilities:Manage phone enquiries with a friendly and professional approach.Foster strong relationships with customers and internal teams.Ensure adherence to company...
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Customer Service Representative
3 weeks ago
Shepparton, Victoria, Australia Beacon Lighting Full timeAbout Beacon LightingBeacon Lighting is a leading provider of lighting solutions, dedicated to delivering expert advice and exceptional customer service to retail and trade customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service Representative. As a key member of our sales team,...
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Customer Service Representative
1 month ago
Shepparton, Victoria, Australia EG Australia Full timeAbout the RoleWe are seeking a skilled and enthusiastic individual to join our frontline Fuel team at our Shepparton store. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting products and deals, and maintaining a safe and efficient working environment.Key ResponsibilitiesProvide outstanding customer...