Guest Experience Associate

5 days ago


Brisbane, Queensland, Australia Royal Australasian College of Surgeons (RACS) Full time
About Our Culture

We foster a culture of respect, inclusivity, and teamwork, where everyone has the opportunity to grow and succeed. Our Housekeeping team is committed to delivering exceptional hospitality and exceeding our guests' expectations.

Key Responsibilities
  • Room Preparation: Prepare guest rooms to the highest standards, paying attention to every detail.
  • Trolley Organisation: Maintain and restock housekeeping trolleys, ensuring they are well stocked and easily accessible.
  • Guest Services: Provide exceptional service to our guests, responding promptly to their needs and concerns.
  • Maintenance Support: Report maintenance issues quickly, demonstrating our commitment to providing a safe and secure environment.
  • Teamwork: Collaborate with colleagues to achieve high standards and deliver exceptional results.
Requirements
  • Experience: Previous experience in a related field is an advantage.
  • Communication Skills: Possess excellent verbal and written communication skills, interacting with guests and team members professionally.
  • Attention to Detail: Demonstrate a keen eye for detail, working efficiently to achieve high standards.
  • Physical Ability: Be physically fit, able to navigate stairs and walk long distances as required.
  • Flexibility: Show flexibility in your work schedule, being available to work varying shifts including weekends and public holidays.


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