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Mastering Service Excellence

2 weeks ago

Leongatha, Australia beBeeLeadership Full time $80,000 - $110,000
Service Leadership Opportunity

We are seeking a highly motivated and experienced Service Manager to join our team. The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.

  • This is an exciting opportunity to lead a high-performing service department and contribute to the company's success.
Key Responsibilities:

The successful candidate will be responsible for:

  • Developing and implementing effective service processes to ensure customer satisfaction;
  • Creating annual service goals and budget in alignment with the organization's objectives;
  • Scheduling and assigning jobs and work areas to employees based on their skills and knowledge;
  • Reviewing work orders for completeness and accuracy prior to customer billing;
  • Maintaining all departmental tools, equipment, and vehicles in good working order.
Requirements:

To be successful in this role, you will need:

  • A strong mechanical background and operations management experience;
  • Excellent people leadership skills and the ability to motivate a team;
  • Highly motivated to provide a clean, safe, and efficient service environment;
  • Sound problem-solving skills and the ability to adapt to changing situations.
Benefits:

We offer:

  • Leadership opportunities for career growth and development;
  • A collaborative and supportive work environment;
  • Ongoing training and development programs;
  • Competitive salary and benefits package;
  • Opportunities for advancement and professional growth.
About Us:

We are a global organization with a reputation for excellence in customer service and support. Our team is passionate about delivering exceptional results and making a positive impact in the industry. If you are a motivated and talented individual who shares our values, we encourage you to apply for this exciting opportunity.