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Front Office Representative
3 weeks ago
As a Front Office Representative, you will provide exceptional customer service to visitors and staff alike. Your friendly demeanor and professional attitude will make you an invaluable asset to our team.
The ideal candidate will have previous experience in a front-of-house role and possess strong interpersonal and communication skills. You will be able to work effectively in a fast-paced environment, prioritising tasks and managing multiple responsibilities with ease.
Key Responsibilities:
- Provide a welcoming and efficient reception service to all visitors and staff.
- Manage the switchboard, promptly answering and directing incoming calls.
- Ensure front-of-house security protocols are followed at all times.
- Notify relevant staff or departments of guest arrivals.
- Maintain the professional appearance of reception areas.
- Coordinate mailroom services, including incoming and outgoing mail and courier requests.
- Monitor and order office supplies as needed.
- Accurately update and maintain registers, logs, and records.
- Report building and maintenance issues promptly.
- Provide administrative support as required.
Qualifications and Experience:
- Previous experience in a front-of-house role (desirable).
- Strong interpersonal and communication skills.
- Ability to prioritise, organise, and manage multiple tasks.
- Flexible and adaptable, with a positive attitude.
- Proficiency in Microsoft Office applications.
- Administration skills with attention to detail.
- Experience with SAP (desirable).
- Effective team player with a supportive attitude.
- Minimum completion of Year 10 education.
Our Organisation
We celebrate individual strengths and encourage team members to bring their whole selves to work. Our diverse workforce promotes an inclusive culture within our organisation and throughout the communities we interact with.
Join Our Team
As a Front Office Representative, you will play a vital role in providing exceptional customer service and supporting our team. If you are a motivated and organised individual with excellent communication skills, we would love to hear from you