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Service Delivery Lead

3 weeks ago

Darwin, Northern Territory, Australia beBeeDisability Full time $89,500 - $117,200

At Purple Support, we create a workplace where passion meets purpose. We are a community of innovators, learners, and changemakers dedicated to making a meaningful impact in the disability sector.

To empower people with disabilities to live independent lives, we strive for better outcomes and brighter futures through innovative support.

We believe in fostering a culture of learning, accountability, and collaboration. Our diversity and shared values unite us as a team.

A Service Delivery Coordinator leads our teams to deliver high-quality services. They ensure participants receive consistent, person-centered support aligned with goals through quality planning and documentation.

The key responsibilities include:

  • Delivery of High-Quality Services
  • Lead and Develop a High-Performing Team
  • Enhance Participant Experience and Outcomes
  • Ensure Compliance and Operational Efficiency
  • Build and Strengthen Stakeholder Relationships
  • Drive Continuous Improvement and Innovation
  • Support Mission and Values
  • Communication & Team Collaboration
  • Safety & Well-being
  • Maintenance, Property, and Resource Management

We seek individuals who have:

  • Bachelor's degree in social work or a related field
  • 3 years experience in a similar role
  • Passion for making a difference in the disability sector
  • Thriving in a collaborative environment
  • Eagerness to learn and grow
  • Belief in accountability and taking pride in work
  • Innovative thinking and willingness to challenge status quo
  • Alignment with our values

Our core values include Empathy & Person-Centred Care, Fast-Paced & Efficient, Proactive & Solutions-Focused, Reputation Before Revenue, Governance & Compliance, Curiosity & Continuous Learning, and Safety & Well-being.