
Opportunity for Growth and Development
24 hours ago
We are seeking an experienced and skilled individual to join our team as a Customer Service Coordinator. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and providing support to customers in achieving their goals.
Key Responsibilities:
- Provide person-centered support to help customers achieve their goals and improve their wellbeing.
- Collaborate with support networks and the broader community to enhance customer independence in areas such as living skills, community engagement, financial and health service access, social activities, personal care, employment, education, and training.
- Report to the Program Experience Lead and work collaboratively with the wider team.
- Support and supervise employees at a lower level as needed, and communicate effectively with other teams.
- Relevant qualifications (Cert 3 or 4 in Disability Support or equivalent experience).
- Technical literacy in Microsoft Office and reporting systems.
- Supervisory skills and basic HR management knowledge.
- Physical ability to support customers, including lifting up to 10 kg.
- Valid NSW Driver's C class license.
- Current Police Check (not older than 3 months), NSW WWCC, NDIS WC.
We offer a range of benefits to support your wellbeing and career development, including salary packaging, entertainment allowance, paid parental leave, fitness passport, employee assistance program, and opportunities for professional growth and development.
About Us:We value diversity and encourage applications from people from all walks of life. Our vision is to see happy inclusive communities working together in collaborative and inclusive ways to create opportunity and improve quality of life.
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