Retail Leadership Expert

3 days ago

Rockhampton, Queensland, Australia beBeeLeadership Full time $100,000 - $120,000

About the Role

Pandora is a leading jewellery brand that empowers people to express themselves through its beautiful products.

As a company, we are proud to be part of our customers' stories and the most important moments in their lives.

The Opportunity

  • Dare to develop a store culture filled with passion for Pandora's brand, where team members shine as extraordinary brand ambassadors.
  • Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
  • Embrace opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
  • Dream to Build, coach and inspire a talented team of individuals, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their goals.
  • In partnership with the Divisional Sales Manager and Human Resource identify and resolve any potential performance issues and policy violations.
  • Utilise your brilliance across your divisions of responsibility (talent, brand, operations, and customer experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.

Key Responsibilities

  • You will lead a high-performing store team, driving sales growth and exceeding customer expectations.
  • You will establish a strong store culture, built on teamwork, communication, and a passion for excellence.
  • You will continuously develop your skills and knowledge, staying up-to-date with industry trends and best practices.
  • You will work collaboratively with cross-functional teams to achieve business objectives.
  • You will provide coaching and mentoring to your team members, helping them to achieve their full potential.
  • You will maintain a deep understanding of customer needs and preferences, using this insight to inform product offerings and promotions.

Requirements

  • You must have at least 3-5 years of experience as a Store Manager in a high-performance retail environment.
  • You should have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • You should have a proven track record of driving sales growth and improving customer satisfaction.
  • You should be a strategic thinker, with the ability to analyse data and make informed decisions.
  • You should be a natural leader, with the ability to motivate and inspire your team.
  • You should be highly organised, with the ability to prioritise tasks and manage multiple projects simultaneously.

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