Excellence Customer Service Representative

2 weeks ago

Canberra, ACT, Australia beBeeService Full time $70,000 - $87,000
Customer Service Excellence

About us: We provide facilities management services with a team of 2500 professionals throughout Australia and abroad.

The Customer Service Team Member plays a vital role in delivering exceptional guest experiences. As the primary point of contact, you will greet visitors with a friendly and welcoming attitude, meeting their needs promptly and efficiently.

This role requires attention to detail, accurate information provision, and proactive issue resolution. You will consistently strive to exceed customer expectations by going above and beyond their requirements.

We are seeking a dynamic individual who is passionate about interacting with customers, providing outstanding service, and achieving high-quality outcomes.

  • Excellent presentation and grooming skills
  • Strong customer service skills with a focus on delivering 5-star experiences
  • A positive and enthusiastic personality
  • Ability to work effectively in a fast-paced environment while maintaining composure
  • Delivering results of the highest quality
  • Exceptional verbal and written communication skills
  • Crafting lasting impressions and meaningful relationships
  • Capacity to work independently and as part of a collaborative team
  • Flexibility to work across a 7-day week
  • A valid driver's license is essential for this role
  • Previous customer-facing experience or hospitality background is highly desirable
  • Good knowledge of safe working practices is required
  • Physical fitness to perform standard duties
  • Valid work rights in Australia are mandatory

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