Community Liaison Specialist

1 day ago

Penrith Municipality, Australia beBeeCustomer Full time $82,000 - $91,000
Local Community Consultant Job Description

We are seeking a skilled and dedicated professional to connect our products and services with local communities, providing end-to-end support across multiple channels.

This role involves building lasting relationships with customers, delivering solutions with accuracy and care, and working collaboratively with cross-functional teams to achieve shared goals.

The successful candidate will be a problem-solver who can adapt quickly and keep customers at the heart of everything they do. They will be curious, creative, and results-driven, always open to new ideas and ways of working.

  • Main Responsibilities:
  • Support customers across messaging, face-to-face, and phone channels
  • Build lasting relationships with local customers
  • Deliver solutions with accuracy and care

Our 6 Key Magnets:

  • People: We believe in everyone's potential and strive to make the organisation inclusive for all.
  • Trust: We build trust with our customers through transparency, accountability, and reliability.
  • CUSTOMER: We put our customers at the heart of everything we do, delivering solutions that meet their needs.
  • Growth: We strive to make real, fundamental change through our community teams.
  • Value: We deliver value to our customers through innovative solutions and exceptional service.
  • Health: We aim to help create autonomy and serve locally within our Geo teams.

Benefits:

  • Flexible Working: We offer a flexible rotating roster, working between 8am and 8pm Monday to Friday, with some Saturday work.
  • Growth Opportunities: We provide opportunities for growth and development, enabling you to reach your full potential.
  • Supportive Environment: We foster a supportive environment where you can thrive and contribute to our mission.

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