Theme Park Host

1 week ago

Gold Coast, Queensland, Australia beBeeAmbassador Full time $40,000 - $65,000

Front of House Ambassador

We are seeking a dedicated and passionate individual to join our team as a Front of House Ambassador. This role is a vital part of our operation, where you will be the first point of contact for our guests.

About the Role:

As a Front of House Ambassador, you will be responsible for providing exceptional customer service, ensuring that every guest has an outstanding experience.

  • Meet and greet guests in a friendly and professional manner during check-in and check-out process
  • Collect, store and deliver guest luggage
  • Assist with guest needs, provide information and resolve general guest concerns
  • Prepare internal reports and arrivals for the next day
  • Cash handling and accounts reconciliation

Requirements:

To be successful in this role, you will need to possess excellent interpersonal skills, have experience working under pressure and in a team environment.

  • A high level of interpersonal skills
  • Experience working under pressure and in a team environment
  • Passion and drive for exceptional customer service
  • Dedicated to excellence and to produce exceptional results
  • Available to work on any day including weekends and nights

Benefits:

We offer a range of benefits to our employees, including unlimited free entry to our theme parks, complimentary passes for family and friends, and discounts on food & beverage, retail and animal experiences.

  • Unlimited free entry to our amazing theme parks
  • Earn complimentary passes for family and friends
  • Enjoy discounts on food & beverage, retail and animal experiences
  • Exclusive and unique team member events and awards
  • Reward and Recognition incentives and prizes
  • On site Wellbeing Team and access to our EAP with 24/7 support
  • Opportunity for professional development & internal training, we strive to grow our talent

What We Offer:

We pride ourselves on providing a fun and dynamic work environment, a supportive team who are passionate about delivering exceptional customer service, and opportunities for career growth and development.

Work Environment:

Our theme park resort is located on the beautiful Gold Coast in Australia. As a Front of House Ambassador, you will be working in a fast-paced environment where no two days are ever the same.

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