Digital Transformation Specialist

1 week ago

Melbourne, Victoria, Australia beBeeDigitalTransformation Full time $90,000 - $120,000
Digital Transformation Specialist

We are seeking a dynamic and detail-oriented Digital Transformation Specialist to join our customer experience team.

This pivotal role is responsible for developing and implementing innovative digital solutions, content, and enhancements across our customer-facing platforms.

You will manage and optimize our Content Management System (CMS), ensuring it serves as a powerful communication tool that aligns with customer needs and delivers exceptional user experiences.

  • Undergraduate degree in Digital, Communications, or Marketing or a relevant field.
  • Experience managing and optimizing digital content using CMS platforms.
  • Ability to support the development and enhancement of digital features across web and mobile environments.

We strive to deliver exceptional user experiences and innovative digital solutions that meet customer needs.

About You

Please refer to the job requirements below:

  • Strong collaboration skills with UX/UI designers to ensure user-centric design and functionality.
  • Proficiency in monitoring and analyzing user engagement using tools like Google Analytics 4 and Firebase.
  • Creative problem-solver with the ability to provide digital solutions and recommendations for continuous improvement.
  • Skilled in coordinating with stakeholders to ensure timely delivery of digital initiatives.
  • Capable of maintaining documentation and reporting for digital projects and performance metrics.

We have an ambition to reach net zero emissions by 2045. In Australia, this includes flexible power generation, energy retail services for homes and businesses, advanced energy management solutions, and a growing portfolio of future-focused projects.

Our Goal

To be the best energy transition utility, we aim to deliver innovative digital solutions that drive business growth and customer satisfaction.

Requirements
  • Experience working in agile environments and across integrated digital platforms.
  • Able to work in a multi-platform digital ecosystem, ensuring seamless integration and consistent user experience across web and mobile environments.

We're committed to creating an inclusive environment for all applicants, regardless of their background or qualifications.

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