Customer Acquisition Specialist

3 days ago

Melbourne, Victoria, Australia beBeeDevelopment Full time $94,400 - $115,950

Business Development Specialist

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This role involves identifying and pursuing new business opportunities, driving customer acquisition, and promoting a positive customer experience. Key responsibilities include:

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  • Responding to qualified customer enquiries and maintaining accurate records.">
  • Building and managing a customer pipeline and contact database.">
  • Coordinating application and onboarding documentation for new customers.">
  • Collaborating with internal and external stakeholders to ensure best practice outcomes.">
  • Establishing strong relationships with customers, families, carers, service providers, and community members.">
  • Representing the organisation at networks and promotional events.">
  • Promoting services to attract new customers and tracking enquiry outcomes.">
  • Identifying regional opportunities and communicating them through clear reporting.">

To be successful in this role, you will require:

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  • A tertiary qualification in Business Management or a related field.">
  • 3+ years' experience in business or customer service management.">
  • A proven background in customer-facing roles within values-driven organisations.">
  • Experience in cultural change and workforce capability building.">
  • Strong community engagement and relationship-building skills.">
  • A solid understanding of contemporary Disability Services and person-centred approaches.">
  • Excellent communication skills, adaptable to diverse audiences.">
  • A proactive, goal-oriented approach, and confident in decision-making.">
  • The ability to manage multiple tasks, meet deadlines, and work independently.">
  • High computer literacy and comfort with technology.">
  • An empathetic, customer-focused approach, and business savvy.">
  • Experience in the Disability Services sector.">
  • Business development or sales experience.">
  • Strong business acumen and the ability to connect with people from all walks of life.">

As a valued member of our team, you will enjoy:

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  • A competitive salary package.">
  • Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.">
  • Continuous learning opportunities.">
  • A supportive team environment.">
  • Incredible perks, including Fitness Passport and confidential counselling through our Employee Assistance Program.">
  • A vibrant, positive work environment filled with team-building activities and a strong sense of community.">

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