Careers in Aged Care

2 weeks ago

City of Moreton Bay, Australia beBeeCustomer Full time $60,000 - $80,000

Job Title: Admission Coordinator

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About the Role:

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The Admission Coordinator is responsible for driving occupancy through local area marketing and admission activities. They act as a trusted single point of contact for future residents, family members, and other lead source generators.

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Main Responsibilities:

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  • Support the effective execution of the local area marketing and admission program">
  • Drive exceptional service through the delivery of the Welcome process">
  • Plan and coordinate activities developed within the marketing and admissions program">
  • Manage customer enquiries and conduct tours of the home">
  • Display a high level of customer service in all interactions">
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Requirements:

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  • Demonstrated understanding of sales processes (desirable)">
  • Exceptional delivery of customer service">
  • Experience within an aged care environment (favourable but not essential)">
  • Demonstrated proficiency in verbal and written communication skills">
  • Demonstrated proficiency in supporting budgeting and sales target processes">
  • Proven experience in roles that require maintaining confidentiality">
  • Proven ability to effectively communicate with employees across all levels within the organisation and other relevant stakeholders">
  • Excellent stakeholder management and team building skills">
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Benefits:

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  • We take interest in your career where you will be mentored and supported to learn and grow">
  • Flexible work hours to suit personal life">
  • Appreciation programs and events such as employee of the month, wall of thanks, national awards of excellence, and team events">
  • Discounts benefits through Maxxia Rewards at selected retail outlets, department stores, attractions, travel, cinemas, restaurants, and more">
  • Discounted private health insurance, gym memberships, technology items from JB Hi-Fi, and more">
  • A number of employee wellness platforms including EAP and free annual Influenza vaccination">
  • Vehicle financing through salary packaging, novated leasing, and super contributions">
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About Us:

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We celebrate our diversity and welcome all staff from all backgrounds and culture.

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We are committed to delivering exceptional service and making a positive impact in people's lives.

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