Operations Director

2 days ago


Sydney, New South Wales, Australia Impel Management Full time
Job Title: Operations Director - Sales Team

We are seeking an experienced Operations Director to lead our sales team at Impel Management in Parramatta.

This dynamic role is ideal for a skilled leader with a passion for team development and a talent for driving sales. The successful candidate will oversee a dedicated team of sales professionals, ensuring that exceptional customer service and effective sales solutions are delivered to clients.

The Operations Director will maximise both inbound and outbound call opportunities, promoting the company's product offerings and contributing to overall commercial outcomes.

Main Responsibilities:
  • Lead, coach, and inspire a high-performing inbound sales team to achieve and exceed targets
  • Ensure team members provide exceptional customer service while effectively addressing client enquiries
  • Utilise inbound and outbound call opportunities to promote and sell a diverse product suite
  • Collaborate on sales strategies and campaigns, fostering continuous performance improvement
  • Track team performance and provide coaching, feedback, and support to ensure success

Key Skills and Qualifications:

  • Proven experience as a Team Leader in a call centre environment, ideally within sales or retentions
  • Strong leadership and motivational skills, with a talent for building a cohesive team
  • Customer-centric mindset, with a focus on delivering outstanding service
  • Track record of achieving and exceeding team targets in a sales-driven environment
  • Excellent communication and interpersonal skills

Estimated Salary: $80,000 - $120,000 per annum based on location and industry standards.



  • Sydney, New South Wales, Australia Financial Crime Operations Full time

    The Star Entertainment Group is a leading gaming and entertainment company in Australia, committed to creating fun at trusted destinations.We are seeking an experienced Financial Crime Risk Operations Director to join our Financial Crime Operations team.This is a critical role that will play a key part in shaping the success of The Star's compliance with...

  • Operations Director

    4 weeks ago


    Sydney, New South Wales, Australia Mindshare Full time

    Job Summary We are seeking a highly skilled and experienced Operations Director to join our team at Mindshare. As an Operations Director, you will be responsible for overseeing the day-to-day administrative and operational functions within client teams, supporting client teams with ways of working, competency and capacity of team members, and responsible for...

  • Operations Director

    4 weeks ago


    Sydney, New South Wales, Australia Astrum Full time

    Astrum Recruitment is seeking a highly skilled Operations Director to join their team.About the Role:The Operations Director will be responsible for the management and control of the Operations functions, including Supply Chain, WHS & HSE, Process Development & OPEX, Quality, Workshops, and Customer Service Centres standards.Key Responsibilities:Reviews and...


  • Sydney, New South Wales, Australia Woolworths Group Full time

    Unlock Endless Possibilities at Woolworths GroupAre you a seasoned professional seeking a challenging role that leverages your expertise in business operations, portfolio management, and project delivery? Look no further! Woolworths Group is excited to announce an exciting opportunity for a Business Operations Director to join our team.As a Business...


  • Sydney, New South Wales, Australia Legal Aid NSW Full time

    About usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees. This diverse community is supported by administrative employees who provide a range of law and order services 24 hours a day, seven days a week.About the roleWe have an opportunity for a Director, Media Operations to be part of our...

  • Operations Director

    5 days ago


    Sydney, New South Wales, Australia Bright Start Behaviour Support Pty Limited Full time

    About Bright Start Behaviour SupportWe are a small team of behaviour support specialists and psychologists in Maitland, NSW. Our mission is to provide high-quality psychology supports for children aged 18 months to 18 years, and build connected, inclusive communities.Job SummaryThe Operations Director will oversee all aspects of the day-to-day running of our...


  • Sydney, New South Wales, Australia Assurant Full time

    About AssurantAs a global leader in the insurance and financial services industry, Assurant provides innovative solutions to protect consumers against life's uncertainties. With over 100 years of experience, we have established ourselves as a trusted partner for businesses and individuals around the world.We are committed to delivering exceptional customer...


  • Sydney, New South Wales, Australia The Creative Store Full time

    Operations and Finance DirectorWe are seeking an experienced Operations and Finance Director to lead our dynamic team in the packaging industry.As an Operations and Finance Director, you will oversee daily operations and financial management, ensuring efficient cost control and ERP system optimisation.You will lead a team of five in operations, managing...


  • Sydney, New South Wales, Australia Financial Crime Operations Full time

    At The Star Entertainment Group, our purpose is to create fun at trusted destinations. We are a publicly listed company on the ASX, and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist, and our shareholders.We do this by providing entertainment, gaming, and leisure experiences in a safe,...


  • Sydney, New South Wales, Australia Aurex Group Full time

    Job OverviewAurex Group, a leading Facilities Management company, is seeking an experienced Executive Operations Director to oversee and optimize operations across multiple states.


  • Sydney, New South Wales, Australia Tideri Jobbörse Full time

    Job Title: Farm Operations DirectorImpact Ag Partners Australia is a specialist agricultural investment and development firm with deep expertise and a proven track record. They lead the market in identifying, optimising and monetising natural capital for agriculture. They work with institutional investors and family offices to acquire, develop, and operate...


  • Sydney, New South Wales, Australia Rentokil Initial Full time

    We are seeking an exceptional Senior Operations Director to lead our Sydney business, responsible for executing the sales and operations plan. Based out of our Lidcombe office, this senior leadership position oversees a team of 300 personnel on a permanent full-time basis.The ideal candidate will be passionate about delivering performance across the region...


  • Sydney, New South Wales, Australia Chennai Sweets Pty Ltd Full time

    About Chennai Palace: As a renowned Indian Restaurant Chain with branches in Adelaide, we strive to provide exceptional dining experiences. Our restaurants operate six days a week for dinner and at weekends for lunch and brunch. We offer dine-in, party hall, outdoor catering, and takeaway services.Role Overview:Culinary Operations DirectorWe seek an...


  • Sydney, New South Wales, Australia Constructability Recruitment Full time

    Regional Operations DirectorAre you passionate about remediating industrial groundwater and driving business growth in the Environmental Services space?We are seeking a highly experienced Regional Operations Director to lead our NSW & ACT operations and steer the division towards further success.$250k+ STI bonus at 15%Planned growth and development...


  • Sydney, New South Wales, Australia EBOS Group Limited Full time

    OverviewThe EBOS Group Limited is seeking a highly skilled Pharmacy Operations Director to join its team. This is a unique opportunity to work in a dynamic and growing company, where you will have the chance to make a significant impact on the success of our pharmacy operations.

  • Operations Director

    2 weeks ago


    Sydney, New South Wales, Australia 11 Recruitment Full time

    Blessed Bowls is seeking a skilled Operations Director to oversee the smooth running of our business operations, from supply chain management to staff coordination. The ideal candidate will have a strong background in operations management, with a focus on optimizing processes, managing resources, and maintaining the quality and integrity of the Blessed...


  • Sydney, New South Wales, Australia Datacom Full time

    About the RoleWe are seeking an experienced Director of Cybersecurity Operations to lead our IT security operations management team. As a key member of our leadership team, you will develop and implement strategic plans for your business line and contribute to the broader Datacom direction.


  • Sydney, New South Wales, Australia Oryx People Automotive Full time

    Company OverviewA prominent Sydney based sporting club is seeking a skilled Executive Director of Operations to lead the 2025 season and beyond.


  • Sydney, New South Wales, Australia EBR Full time

    Role: Australia Operations DirectorThis is an exciting opportunity for a motivated leader to take on a new challenge in their career. As the Australia Operations Director, you will be responsible for leading a team of operations professionals to drive business growth and improve operational efficiency.Our client is a successful company in the digital...


  • Sydney, New South Wales, Australia Indie campers Full time

    About Indie CampersWe're on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have led to a strong booking experience and high-quality road trips at affordable prices.We've welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our travel platform. We offer a...