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Customer Service Director

3 weeks ago

Tablelands Regional, Australia beBeeLeadership Full time $80,000 - $120,000
Job Summary

This is an exciting opportunity for a customer-focused professional to take on a leadership role within our Personal Banking Team. As a Personal Banking Team Leader, you will be responsible for delivering exceptional customer service, coaching and empowering your team to achieve the same standards.

You will guide customers through tailored financial solutions, promoting our products and services in a proactive and community-focused manner. Your strong leadership skills and experience will enable you to mentor your team, develop their skills and drive business growth.

We are seeking an individual with a passion for finance, strong interpersonal and customer service skills, and effective sales skills. A high school certificate or similar qualification is essential, while financial experience, lending experience and previous experience with Business Banking are highly desirable.

About Us

We are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances. We have been certified as a Great Place to Work and continue to shape a phenomenal culture through having our values at the core of what we do.

We offer a range of benefits, including work-life balance, flexible working options, birthday leave, community volunteer leave, access to an Employee Assistance Program (EAP), access to our Wellness Program, discounts on banking and health insurance products, cultural lunches and social clubs, and excellent training and development opportunities.

How To Apply

To apply for this role, please follow the links or visit our Careers Page. Applications close when positions are filled. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you require further information, please contact Hayley.