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Manager of Customer Experience
2 weeks ago
Job Title: Store Manager, Cairns
The ideal candidate will have the ability to lead a team of individuals in achieving exceptional customer experiences. They will possess strong leadership skills, be results-driven, and have a passion for delivering high-quality service.
Key Responsibilities:
- Provide inspirational leadership to the team to drive positive engagement and build a culture of high performance
- Develop, coach, and mentor team members to deliver exceptional customer experiences
- Lead operational excellence by executing the company strategy and contributing to organisational growth and profitability
Requirements:
- Ambition to drive high levels of results through coaching, mentoring, and integrity
- Innate ability to create a welcoming and energised atmosphere for customers and team members
- An encouraging leader who can prioritise time to improve results, handle customer outcomes, and business expectations
Benefits:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary package
About Us:
We are a team of passionate and supportive people defining the future of service excellence. We thrive on challenging ourselves and changing the game. Our team is a place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and a healthy dose of daily optimism.