Quality Improvement Leader

1 day ago

Sydney, New South Wales, Australia beBeeImprovement Full time $110,000 - $140,000
Job Description

The Quality Improvement Leader plays a pivotal role in ensuring customer satisfaction by executing quality initiatives and resolving issues promptly. This involves running robust problem-solving programs, aligning with global or regional quality strategies, and adhering to relevant processes and tools.

  • Develop and implement strategic actions to enhance quality across the entire value chain.
  • Manage quality processes, drive certification activities, and conduct internal or external audits to maintain quality management systems.
  • Establish process performance indicators, ensure effective internal controls, and analyze process indicators continuously.
  • Cultivate a continuous improvement culture, including governance structures for prioritizing and executing improvement ideas.
  • Leverage Lean principles, Six Sigma tools, and continuous improvement methodologies across departments.
  • Facilitate collaborative problem-solving activities, such as Kaizen events, value stream mapping, and root cause analysis.
  • Monitor progress and impact of improvement initiatives and assess cost-out results.
  • Address high-profile non-conformities reported, monitor and control customer interventions triggered by dissatisfaction.
  • Protect and strengthen customer trust by effectively addressing quality issues and implementing corrective actions.
  • Act as an advocate for the customer, ensuring the Voice of Customer is represented within the local quality strategy.
  • Promote the company's commitment to quality, safety, and integrity, taking responsibility for your own actions while caring for colleagues and the business.

Required Skills:

  • Hold a degree in Engineering or a related field.
  • Lean 6Sigma, Green Belt or above (QLT.02.QCI).
  • Quality core tools experience, expert in: 8D, Ishikawa, 5W, A3, TQM, PDCA.
  • ISO certification and Auditing, Quality Management Systems, Performance Management and Analytics, Project & Site Quality Management.
  • Demonstrate advanced English proficiency.

About Us:

  • We are a global technology leader powering a sustainable energy future through innovative power grid technologies with digital at the core.
  • Over three billion people depend on our technologies to power their daily lives.

  • Opportunity for Quality Improvement

    5 days ago

    Sydney, New South Wales, Australia beBeeAssurance Full time $150,000 - $160,000

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our Customer Service and Solutions Team.Conduct quality checks to identify policy breaches, process gaps, and potential risks.Review customer contact and provide...

  • Quality Improvement Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeCompliance Full time $55,000 - $80,000

    Lead Inclusive Early Learning PracticeWe are seeking an experienced Professional dedicated to strengthening pedagogy, inclusive practices, and compliance with child-safe and legislative standards.This role will provide expert coaching and support to early learning services across NSW and ACT.Key Responsibilities:Drive consistent, inclusive, high-quality...

  • Business Improvement Leader

    1 day ago

    Sydney, New South Wales, Australia beBeeImprovement Full time $185,000 - $225,000

    Job Title: Business Improvement Leader">About the Role:The Business Improvement Leader will partner with operational teams to develop and implement business improvement initiatives and programs within a hospital environment.Identify and implement process improvements to enhance operational performance and delivery against contractual requirements.Review and...

  • Quality Improvement Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeQualityAssurance Full time $70,000 - $100,000

    Job Description:The Quality Assurance Coordinator is responsible for planning, managing, and coordinating quality activities and client feedback systems to support all facets of quality improvement across the organization.This role involves identifying, leading, and participating in quality improvement projects. It also includes reviewing department...

  • Quality Improvement Lead

    3 days ago

    Sydney, New South Wales, Australia beBeequality Full time $150,000 - $193,333

    Lead Quality ImprovementWe are seeking a motivated and detail-oriented individual to lead quality improvement initiatives across our organization.Responsibilities:

  • Quality Improvement Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeQuality Full time $100,000 - $130,000

    Quality Assurance Associate RoleThis is a highly specialized position that focuses on ensuring the quality and regulatory compliance of products and services. As a Quality Assurance Associate, you will play a critical role in elevating our operations by driving quality improvements and mitigating risks.Key Responsibilities:Lead Day-to-Day QA and RA...

  • Quality And Continuous Improvement Manager

    7 days ago

    Sydney, New South Wales, Australia Hitachi Energy Full time

    Quality and Continuous Improvement ManagerQuality and Continuous Improvement Manager2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.The OpportunityThe Quality and Continuous Improvement Manager for local BU Service effectively executes customer-facing quality activities and quick reaction to Customer...

  • Quality and Continuous Improvement Manager

    7 days ago

    Sydney, New South Wales, Australia Hitachi Energy Full time

    Quality and Continuous Improvement ManagerQuality and Continuous Improvement Manager2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.The OpportunityThe Quality and Continuous Improvement Manager for local BU Service effectively executes customer-facing quality activities and quick reaction to Customer...

  • Strategic HR Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeOperational Full time $190,000 - $220,000

    Job Title: Operational HR PartnerThe Organisation is a national leader in the food manufacturing industry, committed to quality, safety and continuous improvement. Its culture is hands-on, detail-focussed and built on values such as hard work, passion and accountability.The RoleAs an HR Business Partner, you will play a pivotal role in aligning HR...

  • Driving Quality Improvement

    2 days ago

    Sydney, New South Wales, Australia beBeeQuality Full time $90,000 - $120,000

    Senior Associate OpportunityA pivotal role in driving business growth awaits. As a Senior Associate, you will play a key part in enhancing quality across merchants.Key Responsibilities:Identify areas where we are not meeting customer expectations using data and consumer insights.Develop strategies to address issues and improve quality by 1% every day.Rapidly...