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Sales and Customer Service Representative
2 months ago
About Medibank Private Limited
Medibank Private Limited is a leading healthcare services provider dedicated to delivering better health outcomes for our customers, patients, and community. Our purpose is to make a positive impact on the lives of those we serve.
About the Role
We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Medibank Private Limited. As a Sales and Customer Service Representative, you will play a pivotal role in bringing our healthcare services to the local community, providing exceptional customer service, and building strong relationships with our customers.
Key Responsibilities
- Provide outstanding customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
- Build and maintain strong relationships with our customers, understanding their needs and preferences, and providing personalized solutions to meet their healthcare needs.
- Work collaboratively with our cross-functional teams to deliver a seamless customer experience, ensuring that our customers receive the best possible service.
- Stay up-to-date with our healthcare services and products, and provide accurate and timely information to our customers.
- Contribute to the development and implementation of strategies to improve customer satisfaction and loyalty.
Requirements
- Excellent customer service skills, with the ability to build strong relationships with customers.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- High level of integrity, with a strong commitment to delivering exceptional customer service.
- Ability to work collaboratively as part of a team, with a willingness to learn and adapt to new situations.
What We Offer
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including subsidised private health insurance.
- A range of training and development programs, to help you achieve your career goals.
- A collaborative and inclusive culture, with a strong focus on diversity and inclusion.
How to Apply
If you are a motivated and customer-focused individual, with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
