Enterprise Technical Specialist

6 days ago

Sydney, New South Wales, Australia beBeeTechnicalExpert Full time $60,000 - $65,000
Job Role

We are seeking a Technical Expert to own, troubleshoot and solve complex technical issues.

In this role, you will have the opportunity to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.

You will be responsible for:

  • Technical Resolution: Investigate and solve complex customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
  • Knowledge Sharing: Build communities with peer delivery roles and share knowledge through readiness programs, technical coaching and mentoring of others.
  • Product/Process Enhancement: Engage with supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving product improvements.

Key Requirements include:

  • 5+ years in designing, implementing and supporting solutions in a complex enterprise environment.
  • 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:
  • Identity Synchronization Technologies
  • Authentication and Authorization Management
  • Enterprise level protocols (Kerberos, PKI, OAuth, SAML, WS-Fed)
  • Identity Management
  • Federation
  • Security Management
  • B2B, B2C
  • Role based access control, Permissions management
  • MFA

Preferred qualifications include 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:

  • Azure Active Directory
  • Identity Synchronization Technologies (Dirsync, AAD Connect, FIM...etc)
  • Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)
  • Identity and Access Management
  • Office 365 Identity Management
  • Cloud Domain Management
  • Cloud User Management and configuration

Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations is required. Ability to meet security screening requirements are also necessary.

],

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