Business Operations Officer

1 month ago

Melbourne, Victoria, Australia Monash Council Full time
About the Position

We are seeking a highly skilled and experienced Business Support Officer to join our Horticultural Services Department. As a key member of our team, you will be responsible for providing advice, guidance, and system support to users and stakeholders, ensuring the effective delivery of our services and compliance with regulatory requirements.

About You
  • You will have a strong understanding of corporate customer and asset management systems, with experience in developing and reviewing business processes.
  • You will be able to demonstrate a keen interest in continuous improvement and a proven track record of providing excellent customer experiences.
  • You will have a sound understanding of GIS software and experience in preparing timely, high-quality reports and interpreting raw data.
  • You will be able to communicate effectively with stakeholders, both verbally and in writing, and have a strong problem-solving and negotiation skills.
Requirements
  • You will have relevant qualifications and experience in a similar role, with a strong understanding of specialist and business software packages.
  • You will have well-developed problem-solving, negotiation, interpersonal, written, and verbal communication skills.
  • You will be able to lead, develop, and document business processes, and have a sound understanding of local government environment.
  • You will have a right to work in Australia and a satisfactory National Police Check.
Benefits

As a City of Monash employee, you will have access to a range of benefits, including:

  • Supportive and experienced leaders who care for your development and wellbeing.
  • Vibrant health and wellbeing programs.
  • Employee Assistance Program for you and your family.
  • Flexible working arrangements.
  • Training and development opportunities.
  • Discounted gym memberships at our Active Monash Recreation Centres.

We are committed to being a flexible, safe, equal, and inclusive workplace where we embrace and support diversity. We encourage applications from people who are from different backgrounds, including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation, and cultural background. If you have a reasonable adjustment, support, or access requirement, we encourage you to let us know through your application or email.

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