Operations Transition Manager

4 weeks ago


Melbourne, Victoria, Australia Conduent Business Services Full time

Conduent Business Services is seeking a skilled Operations Transition Manager to lead the transition of CVTS operations from an existing card-based system to a new account-based system. This role will oversee the transformation of operational processes and procedures, ensuring a seamless transition to an ITIL compliant model.

The ideal candidate will have a strong background in operations, technology, and project management, with a minimum of 5 years of project management experience. They will be responsible for managing the transition team, analyzing and assessing current operations, and implementing changes to improve efficiency and effectiveness.

Key responsibilities will include:

  • Managing the overall strategic and tactical aspects of internal and client-facing engagements
  • Analyzing and assessing current operations, identifying areas for improvement
  • Implementing changes to improve efficiency and effectiveness
  • Managing the transition team and ensuring a smooth transition to the new system

The successful candidate will have a proven track record of managing organizational transitions and change initiatives, with strong leadership and communication skills. They will be able to interpret internal or external business issues and recommend best practices, with a focus on outcomes and accountability.



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