Medical Care Coordinator

2 weeks ago

Adelaide, South Australia beBeeCustomer Full time $44,920 - $93,360
About the Role

The Medical Bookings Specialist role is a fantastic opportunity for experienced customer service professionals to make a positive impact in patient care.

You will be responsible for accurately booking and managing appointments, providing clear information on arrival times, preparation steps, and costs to help patients feel confident and prepared.

Maintaining accurate and up-to-date patient records is crucial to ensuring seamless operations. This role requires strong communication skills, attention to detail, and the ability to manage multiple systems at once.

A calm and caring manner, even under pressure, is essential for this position. If you are passionate about delivering exceptional care and have experience in fast-paced phone-based service environments, we encourage you to apply.

We offer a competitive compensation package that includes flexible working hours, time-in-lieu, and a strong emphasis on achieving a healthy work-life balance.

Our team is passionate, hardworking, and dedicated to supporting each other's growth and development.

  • Provide excellent customer service to patients and referrers.
  • Accurately book and manage appointments.
  • Offer clear guidance on arrival times, preparation steps, and costs.
  • Maintain accurate and up-to-date patient records.
Key Skills and Qualifications

To succeed in this role, you will require:

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Strong attention to detail and organizational skills.
Benefits

We offer a range of benefits to support your physical and mental well-being, including:

  • Flexible working hours.
  • Time-in-lieu.
  • A wellness program.

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