Database and Digital Solutions Expert
2 days ago
As a digital solutions expert, you will collaborate with our team to provide database and website support services to APNA staff, members and contacts.
Key Responsibilities:- Manage the database, including content management, digital asset management, and customer relationship management systems.
- Work directly with end users, business teams, and technology partners to design and deliver smart solutions that solve problems, optimize business operations, and enhance user experience.
- Support daily database operations, including complex reporting, technical assistance for marketing activities, subscription, financial management, and workflow and bulk contact updates.
- Participate in larger-scale projects to roll out new features, optimize website and database configurations, and improve user experience, collaborating on change initiatives.
- Advanced interpersonal skills, including communication, collaboration, and relationship management.
- Ability to manage large databases using legacy software.
- Highly skilled and creative in troubleshooting and problem-solving.
- Excellent attention to detail, adaptability, and persistence.
- Advanced Microsoft Excel skills.
- Experience in process documentation.
- Fluent in English language.
- Experience in website design and optimization.
- User experience research and design skills.
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