Cloud Migration Specialist
1 day ago
Our team partners with customers to achieve their goals through cloud transition. We identify and mitigate risk, promote standard methodologies, and deliver insights to the business.
Cloud migration strategists offer end-to-end project management mentorship, work with solution partners, and collaborate with internal teams to help customers land in the cloud.
Key Responsibilities:
- Manage a team of cloud migration specialists, reporting on team health and mentoring adherence to metrics and goals.
- Resolve customer critical issues quickly to address blockers.
- Partner with teams in product, sales, channel, technical support, marketing, and customer success.
- Communicate customer trends and feedback to our teams to improve products or highlight gaps in documentation.
Requirements:
- 14+ years in a relevant customer-facing field within an enterprise software company, professional service company, or consulting.
- 5+ years of people management experience.
- Track record in taking customer insights from the field to inspire change, influencing teams and leaders.
About Our Organization:
We are a distributed-first organization empowering employees to work remotely. We value diversity and inclusion, providing benefits to support employee well-being and growth.
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