Travel Expert Professional
3 hours ago
Unlock Your Travel Potential
Succeed as an Airfare Expert in our Complex Air team at Flight Centre and get paid to make people's travel dreams come to life. With a passion for travel, you will be part of a like-minded community of travel enthusiasts.
We are committed to opening up the world for those who want to see. Every day, we give people around the world the opportunity to do something amazing – travel.
As a Sales Travel Consultant, you will become an airfare guru. You will help plan, book and coordinate customer trips, built around high-value, complex travel itineraries. You will learn about airfares while delivering excellent service and irresistible deals for every traveller. Working towards KPIs and incentive targets, building customer relationships is critical to your success in this role.
Your Key Responsibilities Will Be:
- Using your travel experience to sell products and destinations you love.
- Creating unbeatable airfares that visit multiple continents in one trip.
- Delivering exceptional service to sell flights, accommodation, cruises, tours and related travel over the phone and via email.
- Preparing and issuing invoices, receipt payments and maintaining financial documents.
- Staying informed about the latest travel regulations and government restrictions.
- Working towards nationally recognised qualifications (Cert 3 & 4 in Travel).
About You:
- You have experience working towards and achieving sales targets and KPIs.
- You have a genuine passion for customer service and travel.
- You possess comprehensive computer skills and can confidently learn new systems.
- You're comfortable with complexity.
- You're ambitious, highly motivated and an efficient organiser.
- You have exceptional attention to detail and enjoy problem-solving.
- Prior experience in the travel industry is desirable but not required – we'll teach you.
Your Perks:
- Enjoy uncapped earning potential – the more you sell, the more you earn – Current OTE $70,000 per annum.
- Work in a hybrid model with flexibility to suit you.
- Take advantage of travel discounts including family and friends, health and wellness discounts (myBenefits).
- Cultivate career opportunities within our global network of brands and businesses.
- Participate in monthly awards nights, social team-building events and attend international conferences.
- Achieve nationally recognised qualifications – Cert 3 and 4 in Travel.
- Access a world-class Employee Assistance Program for staff and family.
- Benefit from corporate health discounts on health insurance plans with BUPA.
- Use our in-house Moneywise financial planners to manage finances.
- We advocate responsible travel, positive diversity practices, empowered giving and conservation of natural resources and sustainability.
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