Travel Consultant Expert

1 day ago


Brisbane, Queensland, Australia FCM Travel Full time

Opportunity for a travel-passionate individual

This role is ideal for someone with a passion for travel and experience in sales, customer service, or related fields.

We're looking for a skilled Travel Consultant to join our Complex Air team at Flight Centre. As an Airfare Expert, you'll help plan, book, and coordinate complex travel itineraries, delivering exceptional service and irresistible deals to our customers.

Your key responsibilities will include:

  • Selling high-value, complex travel products and destinations
  • Creating unbeatable airfares that visit multiple continents in one trip
  • Delivering exceptional customer service via phone and email
  • Preparing and issuing invoices, managing financial documents, and staying up-to-date with the latest travel regulations and government restrictions
  • Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)

You'll be a great fit if you have:

  • Experience working towards and achieving sales targets and KPIs
  • A passion for customer service and travel
  • Strong computer skills and the ability to learn new systems confidently
  • Comfort with complexity and ability to work efficiently
  • Exceptional attention to detail and problem-solving skills
  • Prior experience in the travel industry is desirable, but not required - we'll provide training

Perks of this role include:

  • Uncapped earning potential - OTE $K
  • A hybrid work model with flexibility to suit your needs
  • Travel discounts, health, and wellness benefits (myBenefits)
  • Career opportunities within a global network of brands and businesses
  • Monthly awards nights, social events, and conferences abroad
  • Nationally recognised qualifications - Cert 3 and 4 in Travel
  • Access to a world-class Employee Assistance Program and corporate health discounts
  • Financial planning support from our in-house Moneywise team
  • We proudly advocate responsible travel, diversity, conservation, and sustainability

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