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Lead Case Management Specialist
2 months ago
Position Overview:
Role Summary
DXC Claims Management is thrilled to announce the establishment of operations in New South Wales, collaborating with icare to enhance recovery and return-to-work outcomes for injured individuals.
With over two decades of expertise in managing workers' compensation claims, a unique opportunity has arisen to join a pioneering DXC team and contribute to the application of DXC's claims management proficiency to icare and the residents of New South Wales.
The Senior Case Manager is responsible for overseeing the necessary interventions to ensure that high-risk cases achieve optimal recovery and return-to-work results. Collaborating closely with case managers, the Senior Case Manager will utilize their advanced skills in injury management and return-to-work strategies, alongside exceptional stakeholder engagement abilities, to secure the best possible outcomes.
Essential Skills, Experience, and Qualifications
- Proficient in gathering information from diverse stakeholders to formulate effective strategies.
- Demonstrated ability in implementing comprehensive case management approaches.
- Strong background in claims management within the New South Wales workers' compensation framework.
- Experience in preparing for and participating in claims reviews and clinical case discussions to facilitate effective outcomes.
- Familiarity with medical and paramedical terminology and procedures, including applicable treatment methods for various injuries.
- Well-honed problem-solving and decision-making capabilities.
- Excellent written and verbal communication skills.
About DXC Technology
DXC Technology (NYSE: DXC) empowers global enterprises to operate their mission-critical systems and processes while modernizing IT, optimizing data frameworks, and ensuring security and scalability across various cloud environments. The largest global corporations and public sector entities rely on DXC to deliver services that enhance performance, competitiveness, and customer experience across their IT infrastructures. Discover more about our commitment to excellence for our clients and colleagues.
Work Environment
Our 'people-first' philosophy is embodied in our commitment to providing flexible working arrangements. We adopt a virtual-first approach, with teams distributed across multiple regions, delivering a wide array of customer projects, allowing us to customize working conditions that suit our personnel.
Regardless of your location, you will always feel connected and supported through our diverse range of employee interest and social support groups. Whether your passion lies in pets, photography, cycling, or cooking, you will find a community here – or feel free to initiate your own group.
Our Culture and Benefits
DXC is dedicated to fostering better futures for our clients, employees, environment, and communities. We prioritize care for one another and cultivate a culture of inclusion, belonging, and corporate responsibility. Our commitment is reflected in the development and implementation of societal initiatives within our Social Impact Practice.
As an employer of choice, our 'people-first' philosophy translates into competitive compensation, benefits, training, and career advancement opportunities that underscore our dedication to enhancing the lives of our employees and the communities we serve.
Equal Opportunity Employer
DXC is proud to be an equal opportunity employer, welcoming applications from individuals of all backgrounds. We celebrate diversity and recognize that the unique contributions of our employees give us a competitive edge. Our inclusive culture drives our success, and our growth is contingent upon the growth of our people.
We are committed to accommodating the special needs of qualified candidates in accordance with the DXC Accommodation Policy. Additionally, DXC Technology is dedicated to collaborating with and providing reasonable accommodations to support qualified individuals with physical and mental disabilities.
