Internal Communications and Engagement Lead

3 weeks ago

Preston, Victoria, Australia Melbourne Polytechnic Full time
About the Role

The Internal Communications and Engagement Lead is responsible for delivering clear and effective internal communications and updates across Melbourne Polytechnic. This role will inform, engage, and motivate staff on strategic, cultural, and business transformation initiatives, bringing the organization's vision and values to life.

Key Responsibilities
  • Contribute to the development and implementation of the Internal Communications and Engagement Strategy and annual communications plans for Melbourne Polytechnic.
  • Manage and optimize internal communication digital channels across the institute, ensuring that strategic initiatives, news, changes, and updates are communicated effectively and consistently.
  • Create engaging, audience-focused content that aligns with organizational needs and values.
  • Manage, maintain, and coordinate content for Melbourne Polytechnic's intranet (SharePoint).
  • Collaborate with internal stakeholders to identify, source, and develop stories that align to strategic initiatives and demonstrate the impact of our people and programs.
  • Provide training, advice, and support to enable stakeholders to effectively use internal communications channels and to build their own SharePoint department pages.
  • Liaise with the Melbourne Polytechnic ICT department to develop, maintain, and optimize the staff portal and/or other relevant IT systems, ensuring communication tools are effective and meet the needs of the audience.
Requirements
  • Tertiary qualification in communications, marketing, digital media, journalism, or a relevant discipline, and/or equivalent relevant work experience.
  • Highly developed written and verbal communication skills, exceptional attention to detail, and demonstrable experience in copywriting and editing, with the ability to translate complex information in 'plain language.'
  • Excellent planning and time management skills, with experience using the MS Office suite and the ability to work independently and prioritize in an agile, high-volume, and changing environment.
  • Demonstrated experience and familiarity with a range of digital media, content management systems, and communications platforms, including, but not limited to, SharePoint and Viva Engage (Yammer).
  • Demonstrated experience in developing and executing targeted, impactful, and measurable communications campaigns.

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