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Claims Handler
2 months ago
We are seeking a skilled Claims Handler to join our team at Aviva plc. As a Claims Handler, you will be responsible for handling insurance claims with maximum efficiency and minimum fuss.
Key Responsibilities- Handle incoming calls from brokers and manage existing and incoming insurance claims
- Provide excellent customer service and communicate effectively with customers and colleagues
- Work collaboratively with the team to achieve business objectives
- Identify and resolve customer issues in a timely and professional manner
- Positive attitude and strong desire to meet customer needs
- Excellent communication and negotiation skills
- Strong problem-solving skills and ability to work under pressure
- Good level of IT skills to navigate systems
- Bonus opportunity - 6% of annual salary
- Generous pension scheme - Aviva will contribute up to 14%
- 25 days/29 days holiday plus bank holidays
- Make your money go further - Up to 40% discount on Aviva products
- Up to £1,200 of free Aviva shares per year
- Brilliantly supportive policies including parental and carer's leave
- Flexible benefits to suit you, including sustainability options
- Make a difference, be part of our Aviva Communities
We are a leading insurance company that values diversity and inclusion. We welcome applications from everyone and are committed to creating a workplace that is inclusive and supportive.