Key Customer Service Professional

19 hours ago

Goulburn, New South Wales, Australia beBeeCustomerService Full time $56,102 - $112,651
Job Summary

We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Officer.

In this role, you will be responsible for delivering exceptional customer service and support to our customers through various channels.

You will work closely with internal stakeholders to ensure timely and accurate information and assistance are provided to our customers.

Your key accountabilities will include:

  • Communicating effectively with internal and external stakeholders
  • Providing high-quality customer service consistent with our vision, mission, and values
  • Operating telephony and communication systems with accuracy and efficiency
  • Creating a positive relationship with customers through professional and friendly interactions
  • Contributing to continuous improvement initiatives through new ideas and identifying improvement opportunities

We value diversity, inclusion, and new ways of working. We offer flexible working arrangements where possible to support work-life balance.

About the Role

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support.

You will have the chance to make a real difference in people's lives by providing timely, accurate, and efficient information and assistance.

We are looking for someone who is proactive, adaptable, and able to work well under pressure.

If you are a customer-focused professional who is passionate about delivering outstanding results, we encourage you to apply.

What You'll Need

To be successful in this role, you will need:

  • A strong commitment to customer service and support
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Proven problem-solving and analytical skills
  • A willingness to learn and adapt to new situations

We are an equal opportunities employer and welcome applications from diverse candidates.

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