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Customer Support Representative
2 months ago
About the Role:
Votiko, a digital marketing and technology solutions company, is seeking a skilled customer service representative to interact with customers and provide information to address inquiries regarding products and services. The ideal candidate will have a proven track record of successfully meeting sales quotas, preferably over the phone.
Key Responsibilities:
- Work on computer programs (e.g., CRM software) and telephone systems to provide exceptional customer service.
- Learn about products and services and describe/explain them to prospects to meet sales quotas.
- Make reports for each call to ensure accurate tracking and analysis.
Requirements:
- Any Graduate degree with a minimum of 3+ years of overall experience in international calling.
- Excellent knowledge of English language and good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
About Votiko:
Votiko is a digital marketing and technology solutions company that offers cost-effective Digital Marketing and Analytics solutions using WordPress and PHP platforms. Our organization provides a wide array of value-added services that help you meet your telemarketing and digital marketing solutions. Our solutions use advanced features of web, BPO, and Call Center on industry-leading platforms.
