Medical Administration Professional
7 days ago
We are seeking a medical administration professional to join our team at South Coast Radiology.
This is a full-time role, Monday to Friday, with no weekends or night shifts. As a key member of our team, you will be responsible for:
- Answering calls and assisting patients and referrers with a warm and professional approach
- Scheduling appointments using our industry-leading RIS system (Karisma)
- Coordinating patient schedules efficiently
- Informing patients about fees and Medicare rebates
- Ensuring patients are prepared and informed before their appointments
You will thrive in this role if you have excellent communication skills, strong computer and typing proficiency, a positive attitude, and great time management and problem-solving abilities. Customer service experience is beneficial.
About the Role:
- The ideal candidate will have a strong passion for delivering exceptional customer service and ensuring seamless patient experiences
- A high level of organizational and administrative skills is required
- You will work closely with the team to maintain accurate records and schedules
What We Offer:
- A competitive salary
- Full training
- An inclusive team culture
- Staff awards and recognition programs
- Corporate perks
- Health discounts and EAP access
- Fitness Passport
- Paid parental leave
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