Handyperson Coordinator

Hotel Maintenance Assistant

You will be assisting the Department Manager in maintaining the building, plant, equipment, fixtures and fittings of the hotel. You will be working as part of our maintenance team to ensure that the hotel remains a functional, pleasant and safe environment for all guests, visitors and colleagues.

Key Responsibilities:

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• Carry out maintenance requirements and follow up on scheduled tasks by the property's Property Management System.\
• Assist in keeping records of repair and maintenance of plant and equipment up to date.\
• Liaise with supervisors/managers/contractors regarding work in guest rooms and public areas to bring back into use out-of-order areas of the hotel as soon as possible.\
• Complete daily plant rounds and note any faulty equipment or plant for repair.\
• Manage relationships with suppliers to ensure timely delivery of parts and materials.\
• Conduct regular inspections of plant and equipment to identify potential issues before they become major problems.\
• Participate in ongoing training and development to enhance skills and knowledge.\
• Develop and maintain a clean and organized workspace to improve efficiency and productivity.\
• Engage with colleagues and external partners to build strong working relationships.\
• Identify opportunities for cost savings and implement measures to reduce waste and improve operational efficiency.\
• Monitor and report on key performance indicators (KPIs) related to maintenance activities.\
• Support other departments as needed to achieve business objectives.\
• Maintain accurate records of maintenance activities and repairs performed.\
• Participate in quality control processes to ensure high standards are met.\
• Adhere to company policies and procedures to ensure compliance.\
• Perform other duties as assigned by management.\
• Report near misses, incidents and accidents to management immediately.\
• Provide support and guidance to junior staff members.\
• Take responsibility for own learning and development to advance career.\
• Collaborate with colleagues to resolve conflicts and improve communication.\
• Actively participate in continuous improvement initiatives to enhance business performance.\
• Work collaboratively with internal stakeholders to develop and implement new processes and systems.\
• Ensure adherence to company's Health, Safety and Environmental policies and procedures.\
• Support and promote a culture of respect, inclusivity and diversity within the workplace.\
• Participate in community engagement initiatives to foster goodwill and positive relationships.\
• Ensure confidentiality and discretion when handling sensitive information.\
• Attend relevant meetings and training sessions to stay updated on industry trends and best practices.\
• Develop and implement strategies to drive business growth and improvement.\
• Implement changes to improve customer satisfaction and loyalty.\
• Contribute to the creation of a positive and supportive work environment.\
• Help to create and implement employee recognition programs.\
• Support and motivate others to take ownership of their work and contribute to business success.\
• Collaborate with colleagues to plan and execute special events and projects.\
• Enhance the overall quality of service provided to customers and stakeholders.\
• Play an active role in promoting the company's brand and values.\
• Offer support and resources to help employees grow professionally and personally.\
• Operate effectively within budgets and financial constraints.\
• Lead by example and demonstrate behaviors consistent with the company's core values.\
• Continuously monitor and evaluate progress towards goals and objectives.\
• Investigate and respond to customer complaints in a timely and professional manner.\
• Coordinate with external vendors and partners to deliver exceptional service.\
• Enhance customer satisfaction through effective communication and problem-solving.\
• Work collaboratively with colleagues to address complex challenges and find solutions.\
• Explore new ideas and innovations to improve operations and customer experience.\
• Deliver outstanding results while prioritizing quality and excellence.\
• Make informed decisions based on data analysis and market research.\
• Encourage and empower employees to take ownership and make decisions.\
• Seek feedback from colleagues and stakeholders to continuously improve performance.\
• Utilize project management tools and techniques to manage multiple priorities and deadlines.\
• Take calculated risks to drive business growth and innovation.\
• Strive for continuous learning and self-improvement to stay ahead of industry trends.\
• Build and maintain a network of contacts and partners to facilitate collaboration and knowledge sharing.\
• Support and celebrate employee milestones and achievements.\
• Communicate effectively with stakeholders at all levels of the organization.\
• Engage in social media activities to promote the company's brand and values.\
• Use technology to streamline processes and improve productivity.\
• Streamline and standardize business processes to increase efficiency.\
• Provide input to inform strategic decision-making and planning.\
• Empower employees to contribute to process improvements and suggest innovative solutions.\
• Promote a culture of accountability and responsibility among colleagues.\
• Stay up-to-date with industry trends and developments to stay competitive.\
• Balance individual needs and goals with the needs of the business.\
• Align actions and behavior with the company's mission and vision.\
• Set clear expectations and goals for team members.\
• Recognize and reward outstanding contributions and achievements.\
• Enable employees to develop and utilize their skills and strengths.\
• Focus on providing excellent customer experiences across all touchpoints.\
• Meet and exceed sales targets and revenue goals.\
• Emphasize employee engagement and well-being as key drivers of business success.\
• Embrace change and uncertainty as opportunities for growth and learning.\
• Effectively communicate with diverse groups and individuals.\
• Transfer knowledge and skills to other employees through training and mentoring.\
• Prioritize tasks and manage time to meet deadlines and goals.\
• Minimize environmental impact and promote sustainability.\
• Maintain accurate records and files to support business operations.\
• Respond promptly and professionally to customer inquiries and concerns.\
• Manage competing priorities and demands while maintaining focus on key objectives.\
• Drive business outcomes through effective goal-setting and action-planning.\
• Expand knowledge and skills through formal education and training.\
• Stimulate creativity and innovation to solve complex problems.\
• Apply business acumen to inform strategic decision-making.\
• Translate organizational goals into specific, measurable objectives.\
• Secure buy-in and commitment from stakeholders to support business initiatives.\
• Enhance employee retention through meaningful recognition and rewards.\
• Design and implement comprehensive business plans and strategies.\
• Support and enable others to achieve their full potential.\
• Facilitate open communication and collaboration among team members.\
• Curate knowledge-sharing initiatives to foster innovation and continuous improvement.\
• Focus on delivering exceptional customer service.\
• Forge strong relationships with suppliers and partners to enhance business performance.\
• Proactively seek opportunities to develop and expand personal skills and expertise.\
• Improve workflows and processes to increase efficiency and productivity.\
• Practice adaptability and resilience in the face of change and adversity.\
• Enact and enforce policies and procedures to ensure compliance.\
• Drive forward-thinking solutions to enhance business competitiveness.\
• Regularly evaluate and improve business performance metrics.\
• Realign teams to meet emerging business challenges and priorities.\
• Evolve the organization's culture to prioritize employee well-being and engagement.\
• Exceed customer expectations and provide personalized service.\
• Reduce costs and optimize resources to enhance profitability.\
• Integrate data-driven insights into strategic decision-making.\
• Construct clear, compelling narratives to engage and persuade stakeholders.\
• Ensure alignment between business goals and budget allocations.\
• Update job descriptions to reflect evolving roles and responsibilities.\
• Champion an inclusive, equitable, and respectful workplace culture.\
• Model leadership behaviors consistent with the company's values and mission.\
• Guide and coach employees to develop essential skills and competencies.\
• Account for and mitigate risks associated with business operations.\
• Consult with internal stakeholders to gain input and perspectives.\
• Clarify policy interpretations and guidelines to ensure consistency and clarity.\
• Host town hall meetings and forums to encourage open communication.\
• Commit to fostering a culture of transparency and trust.\
• Cultivate talent pipelines to nurture future leaders.\
• Dedicate time and resources to ensuring ongoing education and training.\
• Partner with industry experts to leverage knowledge and expertise.\
• Value and prioritize employee mental health and well-being.\
• Keep abreast of changing regulations and compliance requirements.\
• Deepen employee connections through structured mentorship programs.\
• Deliver impactful presentations that capture audience attention.\
• Enhance organizational visibility through participation in community events.\
• Encourage non-hierarchical communication to break down silos.\
• Provide equal opportunities for professional growth and advancement.\
• Seamlessly integrate technology to streamline processes and boost productivity.\
• Capitalise on synergies between departments to amplify effectiveness.\
• Think critically about commercial implications of business decisions.\
• Drive a bias-free, merit-based approach to hiring and promotion.\
• Display proactive leadership in times of uncertainty and crisis.\
• Foster empowerment and autonomy in team members.\
• Streamline workflow to speed up task completion and improve efficiency.\
• Establish cohesion and coordination among cross-functional teams.\
• Bridge the gap between corporate strategy and frontline operations.\
• Prepare employees for shifting business landscapes and market conditions.\
• Impactfully convey purpose and meaning to inspire and motivate employees.\
• Commit to cultivating a globally diverse and inclusive workplace culture.\
• Entertain alternative viewpoints and flexible thinking to achieve better outcomes.\
• Exercise advocacy to secure stakeholder support for critical business initiatives.\
• Convey importance and value of people-centricity to stakeholders.\
• Illustrate effects of industry disruption and subsequent adaptation requirements.\
• Entrepreneurially think and act to address pressing business challenges.\
• Reshape existing processes and approaches to tackle modern complexities.\
• Learn and adopt adaptive mindset to navigate ambiguous situations.\
• Attend global conferences to network and gather intelligence.\
• Document workshop findings to disseminate learnings.\
• Systematically analyze KPIs to track performance progress.\
• Geometrically attend quarterly town halls to share goals and gauge feedback.\
• Permanently suspend broad perceptions to favor holistic understanding.\
• Materialize co-creation sessions with senior stakeholders to map roadmaps.\
• Supervise it teams to evolve product offerings.\
• Amplify global representation and connection amongst consumers and networks.\
• Start applied intellectual traditions with various fields to fashion startegy.\
• Sustain risky exploration amidst unsure business climates.\
• Create principle-thinking assumptions throughout workforce expansion efforts.\
• Orient attrition reduction principles toward augmenting market relevance.\
• Validate supplier sustainable practices while improving reciprocal relationship.\
• Attract engaged creatives capable of influencing consumer choices.\