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Business Solutions Analyst
2 months ago
We are a dynamic and innovative business that provides accident and mobility related services to customers and partners. Our team is agile and fast-paced, with a high-performance culture that drives results and outcomes with high levels of integrity and effort.
Job SummaryWe are seeking a talented Business Solutions Analyst to join our growing Projects and Systems team. The successful candidate will work closely with frontline teams to extend existing functionality and develop new functionality within our core platforms.
Key Responsibilities- Facilitate workshops with business teams to gather requirements and document business and non-functional requirements for development.
- Process mapping existing and new processes, and risk and control mapping.
- Analyse and triage reported issues and requested changes to core systems and follow these through to implementation.
- Engage and support internal and external development teams throughout the development lifecycle.
- Support and assist with the execution of UAT, and ensure test results are reviewed and challenged by subject matter experts.
- Work within a multi-skilled team to facilitate the successful implementation of changes and projects.
- Communicate effectively with Business Partners and Technology stakeholders, ensuring a high level of consultation on systems and business practices.
- Prepare process and standard operating procedures.
- 2+ years Business Analyst and/or application support, ideally within the Financial Services or Insurance industry.
- Relevant qualification and/or certification is highly regarded.
- Experience with SQL, Bigquery and PowerBI highly regarded.
- Experience with the UAT process and knowledge of testing methodologies, strategies, plans and test cases.
- Demonstrated ability to work autonomously, as well as the ability to meet tight deadlines in a complex and rapidly changing environment.
- Strong understanding of software development methodologies (AGILE, Waterfall).
- Experience with JIRA and Confluence (defect reporting and management tools).
- Demonstrated analytical, reasoning, and problem-solving skills and abilities.
- A 'can do', team-focused attitude and the ability to adapt rapidly and to new concepts.
- Commercial acumen and high attention to detail.
- The ability to identify and manage business and people risks appropriately and in line with business guidelines.
- A calm and composed demeanor with high levels of resilience.
- Highly proficient in Excel.
- Experience in project management.
- Excellent communication skills.
- Understanding or risk and compliance standards.
- A modern office environment with a collaborative and dynamic team.
- Clear role accountabilities and measures of success.
- Opportunities for growth and development in a rapidly changing business.
- A comprehensive benefits package, including income protection insurance.
- Discounts across a broad range of providers.
