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Global Travel Sales Expert
2 weeks ago
Travel Sales Consultant
About the OpportunityWe are seeking experienced travel sales consultants to join our team in a retail setting. As a retail travel sales consultant, you will utilise your exceptional customer service skills and share your extensive knowledge of global destinations and passion for travel.
- Promote holiday packages, flights, hotels, cruises, tours, experiences & travel insurance
- Build relationships with customers face to face and online, managing new enquiries, quotes, itineraries, amendments and cancellations
- Facilitate domestic & international travel bookings and payments between travellers & suppliers, using Amadeus GDS
- Convert enquiries into confirmed bookings, cross selling & up selling of travel products
- Manage travel credits, refunds and changes
- Attend sales meetings and achieve targets & KPIs
- Attend industry events ie. supplier & product events, ship inspections & travel expos
- Retail travel sales agency experience, essential
- Certificate 3 in Travel or higher, preferred
- GDS experience in Amadeus, Sabre preferred
- Passion for travel industry and personal travel experience
- Great customer service & communication skills
- Excellent organisational, attention to detail & problem solving skills
- Ability to manage workflow, set goals, meet sales targets & work productively
- Ability to work independently and as part of a team
- Excellent personal presentation
- Permanent Full-time 38 hours week
- Competitive Salary, industry benchmarked
- Generous employee benefits & discounts on RACV products and resorts
- TRAVEL Bonus Scheme, Famils & Supplier Incentives
- Training, development and career progression opportunities
- Uniform