Salesforce Business Solutions Specialist

2 days ago

Sydney, New South Wales, Australia beBeeBusiness Full time $100,000 - $130,000

Job Title: Salesforce Business Analyst

We are seeking an experienced business analyst to join our team and play a critical role in bridging business needs with technical solutions.

Key Responsibilities:
1. Collaborate with stakeholders to gather, analyze, and document business requirements and translate them into functional Salesforce solutions.
2. Partner with developers, administrators, and project managers to design and implement Salesforce features, enhancements, and integrations.
3. Conduct gap analysis to identify areas for process improvement and recommend system enhancements.
4. Prepare user stories, acceptance criteria, workflows, wireframes, and other documentation to support development.
5. Support Salesforce configuration including custom objects, fields, workflows, validation rules, reports, and dashboards.
6. Assist with UAT planning, execution, and defect resolution.
7. Provide ongoing support, training, and guidance to end users to maximize Salesforce adoption.

Required Skills & Qualifications:
1. Proven experience as a business analyst with hands-on Salesforce experience (Sales Cloud, Service Cloud, or other modules).
2. Strong understanding of Salesforce data model, security, workflows, and automation.
3. Experience with requirement gathering, process mapping, and documenting functional specifications.
4. Familiarity with Salesforce Lightning, Flow, and AppExchange solutions.
5. Strong analytical, problem-solving, and communication skills.
6. Ability to work collaboratively with technical and non-technical stakeholders.
7. Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst, or Sales/Service Cloud Consultant) are highly desirable.

Benefits:
Competitive salary and benefits package.
Opportunities for career growth and professional development.
Collaborative and dynamic work environment.

How to Apply:
Interested candidates should submit their resume and cover letter for consideration.

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