Senior Solution Engineer

Senior Solution Engineer | Core Business

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Senior Solution Engineer | Core Business

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

We are seeking a highly experienced and driven Senior Solution Engineer to join our dynamic team, focusing specifically on the commercial business segment (~1,000 employees). You will be instrumental in guiding our customers through their digital transformation journeys, leveraging the full power of Salesforce solutions.

About The Role:

We're looking for a Senior Solution Engineer to join our Commercial team, partnering with mid-sized commercial organisations across sectors such as Professional Services, Retail, Manufacturing, Technology, Health and more. You'll help these enterprises reimagine how they serve customers and transform operations using the full power of Salesforce's multi-cloud platform, with a growing emphasis on AI, agent-based automation, and real-time data strategies.

In this role, you'll perform discovery, shape compelling solution narratives, and deliver high-impact prototypes — from building hands-on demos to designing agentic use cases and running C-level workshops. You'll be hands-on, working closely with sales, delivery, and product teams to shape programs that deliver measurable value for customers.

You'll play a key role in delivering the promise of CRM + AI + Data + Trust, helping customers unlock the full value of the Customer 360 platform.

This is a unique opportunity to join a team trusted with some of the most exciting and high-impact digital transformations in the country. If you thrive on variety, depth, and building the future of enterprise solutions, we'd love to hear from you.

Responsibilities

• Partner with customers to uncover strategic objectives and technical challenges across their business units
• Design differentiated, multi-cloud solutions that combine Salesforce technologies with AI, automation, data and integration capabilities
• Deliver workshops, discovery sessions, and solution co-design engagements with stakeholders from business, IT, and executive teams
• Build and deliver powerful solution demonstrations, prototypes, and POCs to validate ideas and inspire confidence in execution
• Support business cases, value propositions, and stakeholder alignment through storytelling and industry-relevant insight
• Act as a trusted advisor to sales, delivery, and product teams — providing feedback, sharing learnings, and championing innovation
• Contribute to a growing knowledge base of reusable assets and reference solutions, particularly in AI and agentic use cases
  
  

Required Qualifications

• Experience with technology projects and transformations
• Demonstrated ability to design and deliver business solutions with SaaS platforms
• Strong presentation and communication skills, with the ability to engage both deeply technical teams and C-level executives
• Practical understanding of modern application architectures, integration patterns, and cloud platform capabilities
• A bias for action — comfortable prototyping new ideas, working hands-on with product, and learning new tools to bring solutions to life
  
  

Preferred Qualifications

• Familiarity with Salesforce technologies including core CRM, platform, Data Cloud, and AI features (Einstein, Flow, Agentforce)
• Exposure to or interest in agentic workflows, AI orchestration, or automation tools (e.g., bots, LLM-integrated applications)
• Industry experience across Technology, Health, Manufacturing, Professional Services, Retail, or Consumer Goods.
• Track record of building POCs, accelerators, or scalable solution assets in a pre-sales or delivery setting
• Passion for innovation, curiosity, and a drive to stay ahead in a rapidly changing technology landscape
  
  

Even if you don't tick every box above, we'd still love to hear from you — especially if you bring unique experience or perspective that could benefit the team.

Benefits

We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune's Change the World list.

We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

We provide other world-leading benefits to all our employees, including;

• Health, Life, Trauma and Income Insurance
• Monthly Wellness Allowance
• Flexible Time off & leave policies
• Parental benefits
• Perks and discounts
  
  

Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesSoftware Development, IT Services and IT Consulting, and Technology, Information and Internet

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