
Housekeeper And Customer Service Specialist
2 weeks ago
This is a key opportunity for an individual with excellent housekeeping and customer service skills to join our team as a Room Attendant.
The ideal candidate will have strong attention to detail, be physically fit and able to work at a fast pace in a dynamic environment. You will provide exceptional guest service by ensuring all rooms are clean, tidy and well-stocked.
You will also play a vital role in maintaining the overall cleanliness and presentation of our hotel public spaces.
Key Responsibilities:- Maintain high standards of cleanliness and presentation in rooms and public areas.
- Respond promptly to guest requests and concerns.
- Work effectively as part of a team to achieve hotel targets and objectives.
- Participate in regular deep cleaning projects and other ad-hoc tasks as required.
- Ensure that all equipment and amenities are in good working order and report any issues to management.
To succeed in this role you will need:
- Strong physical fitness and endurance.
- Able to lift heavy objects and push/pull housekeeping trolleys.
- Good literacy skills for reading and writing.
- Flexible availability to shifts, including evenings, weekends and public holidays.
In return for your hard work and dedication, we offer:
- Paid birthday leave.
- Enhanced parental leave.
- Flexible work options and proactive health days.
- Your career journey will be supported through our lifelong development program.
- Uniform provided and dry cleaned.
- Entitled to one barista coffee or tea per shift.
- Full onboarding training and development courses.
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