Quality and Compliance Specialist

1 month ago

Melbourne, Victoria, Australia Respect Aged Care Full time
Quality and Compliance Officer Job Description

We are seeking a highly skilled Quality and Compliance Officer to join our team at Respect Aged Care. As a Quality and Compliance Officer, you will play a critical role in ensuring the efficient monitoring of compliance functions and the implementation of various quality-related initiatives.

Key Responsibilities:
  • Conduct audits against accreditation standards related to residential aged care.
  • Collaborate with the Chief Quality and Risk Officer to identify areas for continuous improvement to support quality and compliance.
  • Develop and maintain a high level working knowledge of electronic clinical support systems.
  • Assist and support the Chief Quality and Risk Officer in developing, conveying, and delivering on individual and organisational plans for continuous improvement.
  • Maintain documented evidence of the organisation's Quality Management Systems across all sites.
  • Risk identification and mitigation.
  • Trending and analysis.
  • Preparation for external regulator visits, including reaccreditation.
  • Assistance with Gap Analysis and on-site support.
  • Education, including quality-related education as required by facility or state.
  • Oversight and support of clinical practice/medication practice.
  • Attendance at internal and external meetings, as required by the business or at the direction of the Chief Quality and Risk Officer.
  • Attendance at announced/unannounced commission visits, as needed.
  • Care Manager support.
  • Orientation of new management team members.
  • Understanding, compliance with, and reporting in line with the Serious Incident Reporting Scheme (SIRS).
  • Oversight of facilities to ensure compliance, delivered within the framework of Respect's policies and procedures, legislative requirements, and meet the relevant service standards.
  • Any other task as directed by the Chief Quality and Risk Officer.
Requirements:
  • Successful completion of a Bachelor of Nursing or equivalent.
  • Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
  • High level ability to utilise information management and computer systems.
  • Working knowledge of the requirements of the Aged Care Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument, and other relevant legislation, regulations, and codes of practice.
  • Sound communication skills.
  • NDIS Worker Screening certification.
Benefits:
  • Competitive salary and entitlements.
  • Pay incentives, including not-for-profit salary packaging.
  • Meaningful work in a purpose-driven organisation.
  • A healthy and positive workplace culture.
  • Learning, development, and growth opportunities.
  • Discounted private health insurance.
Our Purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
  • Respect - Treat all people with fairness and dignity.
  • Care - Look after and protect the elderly, and each other.
  • Teamwork - Encourage, cooperate, and build trust.
  • Courage - Do the right thing, even when it's difficult.
  • Integrity - Be open, honest, and trustworthy.
  • Innovation - Think differently to solve problems.
  • Excellence - Drive quality to continuously improve.

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