Compliance Quality Assurance Specialist

2 weeks ago

Melbourne, Victoria, Australia Square Full time

Role Summary

Square seeks a skilled Compliance Quality Control Analyst to review decisions made by our global Compliance operations teams, with a focus on Japan and Australia cases. The successful candidate will provide training, identify gaps, and recommend enhancements to global Compliance procedures.

Key Responsibilities

  • Sample a wide range of decisions arising from compliance-related alerts and recognize patterns by evaluating data to make constructive observations.
  • Provide ongoing quality coaching and collaborate with leads to recommend enhancements to policy and procedures.
  • Respond to QC escalations, disputes, and inquiries, and have knowledge of Compliance team workstreams to assess decisions against procedures.
  • Understand the regulatory landscape and compliance requirements, with emphasis on applicable AML requirements.

Requirements

  • Native-level proficiency in written and spoken Japanese.
  • 2+ years of experience in the AML/Compliance space in either Japan or Australia.
  • 2+ years of experience in transaction monitoring, suspicious matter reporting, KYC, and/or watchlist screening.
  • Experience delivering training and feedback to individuals.
  • A desire to work with individuals and teams across multiple countries and time zones.

Preferred Qualifications

  • 1+ year of Compliance QC/QA experience.
  • Experience working in a financial institution or related FinTech payments space.
  • Familiarity with using and writing SQL queries.
  • Experience working for a global Compliance team.

About Square

Square is a global technology company with a focus on financial services, building tools to help more people access the economy. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

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