Part Time Shift Operations Manager

2 days ago


Sydney, New South Wales, Australia YHA Australia Full time
About YHA Australia

We provide distinctive, cost-effective, and eco-friendly lodging throughout Australia. As a purpose-driven, membership-oriented entity, we have been delivering top-notch short-term accommodation to inquisitive travellers for more than 80 years.

Our Gateway Properties

YHA Sydney Harbour, boasting 263 beds across 106 rooms, is situated in the city's core, offering cozy and economical lodging to both groups and solo travellers from across the globe. Perched with a backdrop of breathtaking vistas of Sydney Harbour, the Opera House, and the Harbour Bridge, this award-winning YHA stands atop the archaeological echoes of The Rocks, Sydney's storied quarter, melding cutting-edge amenities and eco-friendly practices with a touch of historical charm.

Join Our Team as a Part-Time Shift Manager

We are seeking a highly motivated and enthusiastic Shift Manager to join our team on a part-time basis. This role entails managing the property's daily operations, supervising team members, and providing primary support. As an integral member of the collective, you will help manage and operate YHA, gaining valuable experience and growth opportunities within a team of skilled and enjoyable colleagues.

About Your Day
  • Ensure accuracy of transactions in other YHA systems including reservations to other properties, and sales of other products and services.
  • Promote a friendly and welcoming atmosphere at the property and ensure that the property is representative of the philosophy of YHA in its operation.
  • Supervise team members on shift and ensure they follow correct procedures.
  • Communicate and liaise with all team members to ensure the smooth operation of the property.
  • Perform other relevant duties assigned by the Property Manager or Assistant Manager.
What We're Looking For

A minimum of 1 year experience in a similar environment is required. You must be able to communicate at all levels both verbally and written. Additionally, you must possess a current Responsible Service of Alcohol certificate, First Aid & CPR Certification, and flexible availability 24/7 roster - covering overnight shifts.

We also require stock, cash handling, and operating procedures skills, people management, and staff training/development capabilities. Valid full Australian working rights are mandatory.

What's In It For You?
  • Access to benefits and discounts across the YHA national network of properties.
  • Professional development and career opportunity support across the YHA organisation and network.
  • Yearly social events to the snowy mountains and other locations for team building and fun.
  • We embrace diversity, celebrate the cultural holidays that are important to you.
  • Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program.
  • Good people tend to know good people, so if you know someone with the skills and values we are looking for, we have a great candidate referral program.
Our Culture

We treat all team members with dignity and respect. We're committed to creating a diverse and inclusive workplace environment. Some of our key initiatives include:

  • Empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.
  • Providing more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.
  • Improving the accessibility (physical or otherwise) of our properties, workplaces, and digital platforms for team members, contractors, and guests with a disability.
  • Supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
  • Enabling our LGBTQIA+ community to be their authentic selves and grow at YHA.

A National Criminal History Check is a mandatory step in the recruitment process. We encourage Aboriginal and Torres Strait Islanders to apply.



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