TAFE NSW Learning Journey Coordinator
6 days ago
About TAFE NSW Connected Learning Centres
TAFE NSW's purpose is to skill the workforce of the future. It is Australia's leading provider of vocational education and training with over 500,000 annual enrolments and a proud history of setting the benchmark for quality service.
Job Opportunity
We are seeking a dedicated and customer-focused individual to support students through their learning journey within our Connected Learning Centres. As a key member of our team, you will play a vital role in ensuring the effective delivery of teaching and learning, and providing exceptional customer service.
About You
To be successful in this role, you will possess excellent time management and problem-solving skills, as well as a high level of customer service and a can-do attitude. Previous experience in a similar role or equivalent skills and knowledge gained through other means would be highly regarded.
Key Responsibilities
- Support students through their learning journey, including answering queries and resolving issues
- Contribute to the effective delivery of teaching and learning, including working collaboratively with staff members
- Provide exceptional customer service, responding to student needs and concerns in a timely and professional manner
Essential Requirements
- Certificate IV in a relevant discipline or equivalent skills and knowledge
- Ability and willingness to work occasional shifts, including evenings and weekends, according to course timetabling and scheduling
Salary and Benefits
The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including access to ongoing training and development opportunities, and a supportive and collaborative work environment.
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