Digital Product Designer

3 weeks ago

Sydney, New South Wales, Australia Sg Fleet Australia Pty Ltd Full time
About SG Fleet Australia Pty Ltd

We are a leading financial services company specialising in fleet management, vehicle leasing and salary packaging. With a presence across Australia, the UK and NZ, we offer a wide range of solutions to meet our customers' needs.

Our Salary Package

As a Digital Product Designer at SG Fleet Australia Pty Ltd, you can expect an estimated annual salary of AU$110,000 - AU$130,000, depending on your level of experience and qualifications.

Job Description

The successful candidate will assist in the design of B2B and B2C digital experiences. This role will report to the Head of Digital while working closely with department heads, solution delivery, marketing, voice of customer and technical leads to help lead UX design best practice as we transform to a customer-centric organisation.

Main Responsibilities:
  • Build deliverables that support UX research, UI design and user testing, including user journey maps, user flows, wireframes, low-fidelity and high-fidelity prototypes, usability reports.
  • Advocate for Human Centred Design methods to further a customer-centric culture.
  • Work closely with VoC (voice of customer) team to perform user studies and conduct concept and usability testing to understand the impact of design as we test with users, and constantly innovate to improve the customer's experience.
  • Participate in workshops and thought leadership activities across the company to help define user experience strategies and solutions.
  • Establish and promote design guidelines, best practices, and standards alongside management of SG Fleet's digital design system.
  • Find creative ways to solve UX problems (e.g., usability, findability) and integrate design system elements to execute all visual design stages from concept to final hand-off to delivery teams.
  • Work with delivery teams to support implementation of designs.
Requirements and Qualifications

To be successful in this role, you will need:

  • Experience as Product designer, UX/UI Designer or similar role.
  • Proficient in Figma using and supporting design systems.
  • Understanding of agile development methodologies.
  • Ability to champion inclusivity, creating designs that meet WCAG 2.1 AA standards and demonstrating empathy for all users.
  • A problem-solving aptitude with the ability to handle ambiguity.
  • Effectively manage and engage key stakeholders at all levels including executive team level.
  • Comfortable conducting and summarizing insights from qualitative and quantitative research.
  • Excellent communication skills to drive customer-first design principles across the business.
  • Qualification in Product Design, Human Computer Interaction, UX/UI design or a related discipline.
Benefits

At SG Fleet Australia Pty Ltd, we offer a range of benefits to our employees, including:

  • Recharge and relax with up to four extra days of leave each year.
  • Industry-leading 20 weeks of paid parental leave.
  • Save plenty with vehicle salary packaging.
  • Monetary service milestone awards.
  • Recruitment referral bonus.
  • Discounted mobility products and services.
  • Flexible work arrangements.
  • Career progression opportunities.
  • Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more.
  • Two paid volunteer days each year to give back to causes that matter to you.
  • Health and well-being support including a subsidy and an innovative Employee Assistance Program.

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